Highly Skilled Technology Infrastructure Specialist

hace 3 semanas


Cádiz, Cádiz, España Sportserve A tiempo completo

Sportserve is a leading sports betting and sportsbook technology company. We are part of a remarkable group of B2C and B2B companies, focused on delivering top-notch sports betting experiences and casino products worldwide.

Job Overview

We employ over 2,000 people globally, offering exciting career paths in Technology, Trading, Operations, and Media. This role is for an Enterprise Services Engineer to join our global team in Technology.

About the Role

This is a challenging, fast-paced environment with opportunities to influence and grow in the technology area. The Enterprise Services Engineer will drive consistency, operational excellence, and excellent customer service to our internal customers.

The key values we strive towards in Technology are:

  • Ownership
  • Continuous Improvement Mindset
  • Trust
  • Honesty
Responsibilities

Provide technical support and troubleshooting assistance for IT systems, infrastructure, and services, including servers, networks, and end-user devices.

Monitor and maintain the performance, availability, and security of IT end-user systems and services, proactively identifying and addressing potential issues and vulnerabilities.

Configure, deploy, and manage IT systems and services to support business operations, ensuring scalability, reliability, and security.

Collaborate with other IT teams, departments, and stakeholders to implement IT projects, initiatives, and enhancements, ensuring alignment with organisational goals and objectives.

Participate in the planning, design, and implementation of IT solutions, including hardware, software, and cloud-based services.

Document technical configurations, procedures, and troubleshooting guidelines for IT systems and services.

Assist with user training and support activities to help end users effectively utilise IT systems and tools.

Stay current with emerging technologies, industry trends, and best practices related to IT systems, infrastructure, and services.

Provide technical expertise and guidance to other IT team members, serving as a subject matter expert in specific areas of IT systems and services.

Requirements

You will need:

  • Working knowledge in end-user computing & networking troubleshooting (TCP/IP, DNS, and SMTP).
  • Strong expertise in IT infrastructure, systems administration, network management, and end-user support services.
  • Working Experience with Google Workspace.
  • Working Experience with Service Management or Ticketing Tools.
  • Proven communication skills, written and verbal.
  • Ability to read & analyse business processes, procedures, training material.
  • Strong analytical & problem-solving abilities.
  • Good understanding of Client-server & web-based application architectures.
  • A service-oriented demeanour.
Salary

The estimated annual salary for this position is between $85,000 - $115,000.



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