Logistics Coordinator
hace 4 días
C.H. Robinson is a leading global logistics company seeking an experienced Logistics Coordinator to join our European Surface Transportation division in Barcelona. This key position involves performing operational tasks that enable C.H. Robinson to meet the transportation needs of customers and carriers with precision and efficiency.
As a Logistics Coordinator, you will work closely with your peers five days a week, fostering creativity and producing impactful results through face-to-face interactions in a vibrant and engaging workplace. You will have the opportunity to develop your language skills in a multilingual office environment and gain valuable experience in data management, quality control, and customer satisfaction.
Responsibilities of this role include providing shipment information, creating orders, activating shipments, building loads, assigning loads, scheduling appointments, tracking and tracing shipments, entering events, and invoicing. You will also be responsible for monitoring task boards and assigned email accounts to respond to customer and carrier requests, documenting events utilizing knowledge gained through standard operating procedures, and following defined escalation procedures and training as needed.
To excel in this role, you should possess excellent communication skills in both English and Spanish, with the ability to work evenings and/or weekends (select roles only). A high school diploma or GED is required, along with previous customer service or sales experience. Basic proficiency in Microsoft Office Suite is preferred, as well as prior customer service experience in a call center or similar environment.
We offer competitive compensation, including an estimated annual salary of $45,000-$60,000 based on experience. Real opportunities to grow your talent in a fast-moving, global organization, a fun, open, and inclusive workplace that encourages innovative thinking, possibility to develop your language skills in our multilingual offices, and opportunities for professional growth with access to training platforms like Percipio and GoFluent are just a few benefits you can expect from working at C.H. Robinson.
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