Technical Customer Service Representative

hace 6 días

Barcelona, Barcelona, España Blu Selection A tiempo completo

Job Summary

We are seeking a highly skilled Technical Customer Service Representative to join our team at Blu Selection. As a Technical Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities

  • Support customers with inquiries related to digital payment services, focusing on technical questions and issues
  • Assist new customers with their account activation, transaction status queries, and financial requests
  • Maintain and update customers' accounts to ensure high-quality service and strong customer relationships

Requirements

  • A native level of Danish and a good level of English
  • An interest in technical support and troubleshooting
  • An attentive listener, comfortable and skillful at communicating with people
  • Energetic, innovative, and working proactively at a fast pace
  • Call center experience is preferred

Benefits

  • Type of contract: Indefinite Fulltime
  • Working hours: Monday - Friday 08-20 and Saturdays 10-14
  • Salary: 1500€ + performance bonus of potentially 200€ per month
  • The training/onboarding period: 4 to 6 weeks, beginning with a 1-week initial training conducted in the office
  • Equipment provided
  • Growing opportunities within the company
  • Events with the team
  • Free Spanish lessons
  • Constant training
  • International environment
  • Support from the company regarding NIE and SSN

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