Senior Project Manager, Player Experience

hace 3 días

Sevilla, Sevilla, España Scopely A tiempo completo
Senior Project Manager, Player Care

Scopely is seeking a seasoned Senior Project Manager to join our Monopoly GO Game team in one of our global studio hubs or remotely. As a key member of our team, you will be responsible for driving excellence in delivering product insights, running outsourced support operations, and designing state-of-the-art technology to support our players.

Key Responsibilities:
  • Utilize expert-level project management skills to oversee the entire lifecycle of game-related development projects.
  • Employ advanced data analysis competencies to monitor and report on project metrics and KPIs to ensure deliverables meet the highest quality standards.
  • Work in close partnership with Product and Technology stakeholders, ensuring clear communication and effective management of timelines and deliverables.
  • Lead war room management during critical project phases.
  • Manage relationships with external vendors, including handling operational processes, account management, and compliance.
  • Ensure that staffing and resources meet the game needs.
  • Partner with cross-functional teams to provide holistic insights leading to direct improvements of player experience in the game.
  • Develop and manage a comprehensive knowledge base, document typology, and ensure tech writing and training processes are up to date.
  • Foster a high-performance culture, leading specialists delivering multiple projects in a fast-paced environment.
Requirements:
  • BS or MS in Business Administration, Project Management, or related field.
  • 7+ years of project management experience in the video game or tech industry.
  • Proven track record of successfully managing large-scale projects from inception to completion based on business case and expected impact.
  • Proven leadership abilities with experience guiding cross-functional teams in a dynamic environment.
  • Strong experience with data and BI presentation tools (Looker, Tableau,...).
  • A passion for making players enjoy world-class mobile, social, and casual games.

At Scopely, we create games for everyone - and want to ensure that the people behind our games reflect that. We are committed to creating a diverse, supportive work environment where everyone is treated with respect.

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