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Store Manager

hace 1 mes

Barcelona, Barcelona, España Alohas A tiempo completo
The Role

We are seeking an experienced Store Manager to lead our team of fashion enthusiasts at Alohas. As a key member of our retail team, you will be responsible for driving sales, managing store operations, and delivering exceptional customer experiences.

With a passion for fashion and a strong understanding of the retail industry, you will be able to effectively communicate our brand values and philosophy to customers, creating meaningful connections and driving loyalty.

Key Responsibilities
  • Lead a team of professionals in a dynamic and enthusiastic way, directing store operations to achieve key sales objectives and KPIs.
  • Make reports on store performance, product, and KPIs, designing and carrying out action plans with the Alohas teams to maximize store potential.
  • Create and ensure customer service standards, transmitting the Alohas concept to all visitors, helping them find products, and being part of our fashion understanding.
  • Stock control and action plans to keep stock at the lowest possible levels through visual merchandising and in-store animations.
  • Know the entire range of Alohas products, its style, and materials, assisting customers in choosing the best products and shipping methods.
  • Assist in creating RRSS content for the Alohas Teams, if needed.
Requirements

We are looking for a Store Manager with:

  • 3-5 years of experience as a Store Manager in the retail premium sector, preferably in fashion.
  • Excellent oral and written communication skills.
  • Capacity for analysis and synthesis of structured strategic and operational information for decision-making.
  • Strategic vision and business analytics for decision-making based on data and reports.
  • Sales techniques, customer service processes, and objection management knowledge.
  • CRM strategies knowledge within the premium retail sector.
  • Passion for fashion and product.
  • High level of Spanish and English, other languages are a plus.
  • Teamwork mentality, KPI-driven mindset, and improving the experience of everyone we interact with as the main objective.
Benefits

As a member of the Alohas team, you will enjoy:

  • A culture of freedom, responsibility, and trust.
  • Discounts on all our products, and we don't forget your family and friends either.
  • Coffee and tea on us.