Store Operations Manager
hace 1 mes
Amplifon is seeking a Store Operations Manager to lead the transformation of retail stores across the company's network. The ideal candidate will have experience in retail operations and be able to optimize store performance, improve customer experience, and drive business growth.
Main Responsibilities:
- Monitor and evaluate store performance metrics, including sales, customer service, and operational efficiency
- Develop and implement action plans to address underperforming areas and improve overall store operations
- Ensure simplification of store processes and store support service
- Monitor store performance KPIs and act promptly to maximize store efficiency and effectiveness
- Support Global/Regional Rex Group projects and pilot new initiatives
Requirements:
- Minimum 2 years of experience in retail operations or a related field
- Strong analytical and conceptual skills
- Ability to communicate and work with senior management
- Knowledge of cross-functional business disciplines (sales, marketing, development, legal, HR, information systems etc.)
What we offer:
- A key position in an international company, recognized as a Global Top Employer
- A performance-promoting, highly dynamic corporate culture where personal contribution is paramount
- Participation in a goal-driven and highly motivated team with regular team events
- Individual career planning and customized training and development opportunities
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