Keyholder - Store Operations Specialist

hace 1 mes


Barcelona, Barcelona, España Torrid A tiempo completo
Keyholder Job Summary

As a Keyholder at Torrid, you will be responsible for providing exceptional customer service and support to the store management team. Your primary focus will be on ensuring the store is achieving company objectives and KPI goals.

Key Responsibilities:
  • Partner with the management team to implement merchandise strategies and maintain a clean, consistent, and inviting store environment.
  • Provide support and assistance to the store management team during daily store opening and closing operations.
  • Assume responsibility of all store operations when the Store Manager is out of the store, acting as Manager on Duty.
  • Perform register functions and use sales, promotion, and product knowledge to drive add-on sales.

Requirements:
  • Previous specialty/apparel retail management experience, preferably in a similar role with proven ability to lead teams to success and proven sales performance.
  • Ability to multitask in a fast-paced environment and create an amazing customer experience.
  • Flexibility and ability to adapt to any situation, environment, challenges, job duties, and work schedules.

What We Offer:
  • A comprehensive package of benefits, including medical, dental, vision, mental health resources, 401k with company match, life insurance, short-term disability, vacation and sick time available, paid company holiday, employee stock purchase program (ESPP), and jury duty.
  • Monthly bonus potential, associate discount 50%, tuition reimbursement, childcare discount program.


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