Travel Experience Coordinator
hace 3 semanas
Company Overview: Exoticca is a pioneering online travel agency that has revolutionized the conception, production, and e-commerce of long-distance dream trips. We believe in delivering best-value trips, exploring unique destinations, curating extraordinary travel experiences, and demonstrating genuine care for both our customers and the planet.
Salary: Competitive compensation package with highly ambitious commissioning plan. Our base salary is estimated to be around $60,000 per year, considering the location in Barcelona city.
Job Description: As a Sales Agent of the Exoticca team, you are responsible for providing top-notch service to all our members and customers. With a great perspective on all our operations, managing different countries we are operating in, providing a 24/7 service, your role consists in becoming one of our top travel agents within our Sales department.
Responsibilities:
- Handle requests from customers who have expressed interest in the Exoticca products, identify their needs, make recommendations, and review the benefits of an Exoticca experience.
- Apply best practices to identify consumers' budget, timeline, and decision-making processes with high-end delivery.
- Deal with occurring requests, complaints, reviews, or refunds.
- Demonstrate strong knowledge of our products and packages.
- Maintain operation integrity by following policies and procedures.
- Maintain individual goals and achieve company targets.
Requirements: Previous sales experience and a proven track record of success. Ability to interact, communicate, and negotiate effectively. A can-do spirit: you are coachable, highly motivated, and driven to succeed. High flexibility and schedule adaptation: you can work polyvalent schedules, including evenings, weekends, and holidays.
Benefits: Flexible compensation management for diet, transportation, private health insurance with Cobee. Hybrid work model: Offices in Barcelona city. Travel packages at reduced prices. Unlimited coffee, team lunches, English/Spanish lessons, bi-annual company parties, afterworks. Referral bonus, if you bring people as talented as you.
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