Delivery Excellence Manager

hace 6 días


Barcelona, Barcelona, España DSM A tiempo completo

Job Title – Delivery Excellence Manager

Location – Global, preferably Europe

Job Model – Hybrid

We are seeking a visionary individual to join our team as Delivery Excellence Manager. The role involves supporting the integration, performance monitoring, and continuous improvement of services scope in the new shared services organization. Your primary focus is supporting the integration project for a specific stream, contributing to process and solution design for the service scope, supporting the new governance model implementation, demand pipeline management, and implementing delivery excellence standards.

Reporting to the Head of Delivery Excellence, your responsibilities contribute to the seamless integration of procurement services scope within the new shared service organization (SSO).

Your Key Responsibilities

  • Independently manage a workstream under the supervision of the Procurement Excellence project lead, ensuring the service scope is integrated as per project plan (on time, on budget, and on quality) and according to the Delivery Excellence standards.
  • Contribute to process design and improvement, validating process solutions.
  • Support procurement SSO demand pipeline management, evaluating and prioritizing as per business needs.
  • Define process performance metrics and support implementation, monitoring operational performance.
  • Contribute to validating process documentation and process maps as per taxonomy and documentation standards.
  • Ensure continuous dialogue with process stakeholders, business functions, and SSO processes.

We Bring

  • An open, trusted, and flexible work environment that empowers people to take accountability for their work and own the outcome.
  • A space to grow by encouraging and supporting curiosity and an open mindset.
  • A culture that promotes and prioritizes safety and well-being, both physically and mentally.
  • Barrier-free communities within our organization where every employee is equally valued and respected – regardless of their background, beliefs, or identity.
  • A firm belief that working together with our stakeholders and suppliers is the key to achieving great things.
  • An eagerness to be one team and learn from each other to bring progress to life and create a better future.

You Bring

  • Project Management Expertise, ensuring project deliverables on time, in scope, and in budget.
  • Bachelor's degree in business administration, chemical engineering, or other related fields.
  • Relevant work experience of 4-7 years.
  • Strong communications skills, able to distill problems and data into actionable recommendations.
  • Existing relationships with procurement and other related functions and an understanding of their strengths and weaknesses, based on firsthand experience.
  • Comprehensive experience with S2P processes and shared service organizations. Direct procurement experience is considered an advantage.
  • Strong Continuous Improvement experience, analytical and problem-solving skills, with proven experience in data analysis tools and techniques.

The Application Process

Interested in this position? Please apply online by uploading your resume in English via our career portal.

Equal Opportunities Commitment

dsm-firmenich is fully dedicated to inclusion because when people feel engaged and empowered, their creativity and innovation drive unprecedented progress. We aim to build a workplace where opportunity really is equal, so everyone can thrive. We do not discriminate: there's a place for everyone at dsm-firmenich.

As a committed equal opportunity employer, we ensure our recruitment practices are inclusive and fair. We encourage the recruitment of a diverse workforce, representative of the communities in which we work, by using inclusive language, diverse interview panels, diversified sourcing strategies. Selection is based on qualifications, competency, experience, performance history, and fit with the team to advance fair and equitable opportunity.

Employment decisions are based upon job-related reasons regardless of an applicant's race, color, ethnicity, national origin, religion, gender, gender identity or expression, sexual orientation, age, disability, backgrounds, genetic information, protected veteran status, or any other status protected by law.

We are committed to providing reasonable support for disabled applicants in our recruiting process.



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