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Service Delivery Manager
hace 2 meses
We are seeking a highly skilled Service Delivery Manager to join our team at Page Personnel in Barcelona.
The successful candidate will be responsible for overseeing the end-to-end service delivery for a value stream, including product evolution, live services, risk management, and governance.
Key Responsibilities- Develop and execute the roadmap for a value stream in the Digital hub team.
- Manage the day-to-day development and support services provided by offshore 3rd party teams.
- Lead and drive all aspects of project delivery, ensuring key time, quality, and cost milestones are achieved.
- Proven track record in delivering IT Application projects and managing virtual and distributed IT teams.
- Excellent delivery focus and drive, with direct experience of IT Applications and related project delivery.
- Proficient with project planning tools, including MS Project, JIRA, and Confluence.
- Strong communication skills to effectively manage relationships with external suppliers, internal customers, and senior management.
- Experience of working in a global team and addressing issues associated with global working, varied time zones, and geographical distance.
- 6+ years of project management experience.
- Proficient in English language.
- Able to create reports and presentations for Senior Management.
- Familiarity with ITIL frameworks and best practices for service delivery and operations.
As a Service Delivery Manager at Page Personnel, you will have the opportunity to work on exciting projects, develop your skills, and contribute to the success of our team.
We offer a dynamic and supportive work environment, with opportunities for growth and professional development.
