Cloud Solutions Strategist for Enterprise Energy Clients
hace 3 semanas
**About the Role**
We are seeking a highly skilled Technical Account Manager to support our customers' cloud journey and grow their knowledge of AWS cloud services and technologies. The ideal candidate will have experience in operational parameters and troubleshooting, as well as professional fluency in English and Portuguese.
**Job Responsibilities**
- Develop trusting relationships with customers and understand their business needs and drivers.
- Review service disruptions, provide monthly and quarterly metrics, and assist with pre-launch planning.
- Utilize technical skills to solve difficult support issues and technical challenges.
- Advocate for customer needs to overcome adoption blockers and drive new feature development.
**Key Skills and Qualifications**
Experience with operational parameters and troubleshooting for three or more of the following: compute, storage, networking, CDN, databases, DevOps, big data and analytics, security, applications development in a distributed systems environment.
Technical engineering experience, Bachelor's degree, and professional fluency in English and Portuguese required.
**Estimated Salary:** €80,000 - €110,000 per annum (dependent on location and experience)
At Amazon, we offer a competitive salary, comprehensive benefits package, and opportunities for growth and development.
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