Rooftop Server

hace 4 días

Barcelona, Barcelona, España Accor A tiempo completo
About Us

The Hoxton Poblenou is our 11th hotel, located in the heart of Barcelona. Our hotel boasts 240 bedrooms, a large restaurant, a rooftop pool, and a taqueria called Tope. We're a series of open-house hotels, each in a neighborhood that we love.

Job Description

We're looking for a Rooftop Waiter/Waitress to join our team at Tope. As a Rooftop Waiter/Waitress, you will be responsible for delivering a friendly service to our guests. You will work closely with the rest of the team to ensure that our guests have a great experience.

Key Responsibilities
  • You will be the face of our guests' experience and will make sure that from the moment they arrive to when they leave, they're having a great time.
  • You will support the team with the R&B operations.
  • You will create a fun and relaxed atmosphere where guests come to wind down and enjoy themselves.
  • You will work with the rest of the team in keeping things running smoothly and tidily.
  • You will comply with departmental policies, procedures, and service standards.
  • You will anticipate the needs of our guests with an attentive and intuitive service.
  • You will pay attention to dissatisfied guests and respond appropriately to ensure their satisfaction.
  • You will assess guests' needs and preferences so that you are able to advise appropriately.
  • You will comply with safety and HACCP standards.
What We're Looking For
  • We're looking for individuals who are passionate about hospitality and want to make a positive impact on the people they interact with.
  • We want people who are not precious and are willing to help get things done.
  • We're looking for people who are up for doing things differently and trying new things.
  • We want people who are flexible and can work on rotative shifts and on weekends.
  • We're looking for people who are fluent in Spanish and English, and Catalan and additional languages will be highly valuable.
What We Offer

We offer a competitive salary and plenty of opportunity for development. We also offer food on us during your shift, a free night at The Hoxton and a meal for two when you first start with us. We provide training to get you settled into your role with ongoing development that helps you think, make and thrive to set you up for success at work. We also offer time off to volunteer with one of our partner charities, Hox Hero and Nifty fifty, our rewards for going the extra mile and living our values, and an annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.

We're a team that works hard, supports each other and has fun along the way. We're an innovative, fast-growing, international group that is shaking things up on the hospitality scene. We offer excellent discounts across The Hoxton and the global Ennismore family.

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