Senior Business Advisor for Non-Food Certification
hace 4 semanas
RINA is seeking a highly skilled Senior Business Advisor to join its team in Madrid, Spain. As a key member of the Certification Europe Region Division, you will play a crucial role in supporting the growth and development of our non-food certification business.
Key Responsibilities:- Customer Data and Contract Management: Oversee the creation and maintenance of customer records, ensuring accuracy and compliance with legal and regulatory requirements.
- Offer and Billing Management: Collaborate with business development teams to manage customer offers and pricing, generating and validating invoices, and addressing complex billing inquiries.
- Customer Interaction and Support: Provide high-level support for complex customer inquiries and issues, acting as an escalation point, and fostering positive customer relationships through effective communication and tailored support.
- Team Leadership and Training: Provide leadership and guidance to junior staff, conducting training sessions on customer service processes and administrative tasks, and fostering a collaborative and productive team environment.
- Process Improvement and Cross-Functional Collaboration: Identify and implement opportunities for process improvement within customer service and administrative functions, collaborating with sales, marketing, finance, and other departments to ensure seamless customer interactions and provide feedback to improve overall business processes.
- Reporting and Compliance: Generate and analyze reports related to customer service performance, contract management, and billing, ensuring compliance with relevant laws, regulations, and company policies, and identifying and mitigating risks.
- Customer Satisfaction Enhancement: Implement strategies to enhance customer satisfaction and loyalty, gathering customer feedback and recommending improvements to products or services.
- Bachelor's degree in a relevant field such as Engineering, Quality Management, or Environmental Science.
- Minimum of 3-5 years of experience in the certification industry, with a focus on non-food products.
- Intermediate English level, both writing and speaking.
- In-depth understanding of certification processes, standards, and regulatory requirements for non-food products.
- Strong analytical and problem-solving skills, with the ability to interpret complex data and make informed decisions.
- Proven leadership experience with the ability to inspire and guide a team towards achieving strategic goals.
RINA offers a dynamic and challenging work environment, with opportunities for professional growth and development. If you are a motivated and experienced professional looking to join a leading certification body, please submit your application.
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Senior Business Advisor for Non-Food Certification
hace 4 semanas
Madrid, Madrid, España Rina A tiempo completoJob Title: Senior Business Advisor for Non-Food CertificationRINA is seeking a highly skilled Senior Business Advisor to join its team in Madrid, Spain. As a key member of the Certification Europe Region Division, you will play a crucial role in managing administrative tasks, ensuring efficient and accurate processes, and providing exceptional customer...
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Senior Business Advisor for Non-Food Certification
hace 4 semanas
Madrid, Madrid, España Rina A tiempo completoJob Title: Senior Business Advisor for Non-Food CertificationRINA is seeking a highly skilled Senior Business Advisor to join its team in Madrid, Spain. As a key member of the Certification Europe Region Division, you will play a crucial role in managing administrative tasks, ensuring efficient and accurate processes, and providing exceptional customer...
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Senior Business Advisor for Non-Food Certification
hace 3 semanas
Madrid, Madrid, España RINA A tiempo completoJob Title: Senior Business Advisor for Non-Food CertificationRINA is seeking a highly skilled Senior Business Advisor to join its team in Madrid, Spain. As a key member of the Certification Europe Region Division, you will be responsible for managing administrative tasks, including customer data and contract management, offer and billing management, and...
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Senior Business Advisor
hace 4 semanas
Madrid, Madrid, España RINA A tiempo completoJob Title: Senior Business Advisor - Non-Food CertificationRINA is seeking a highly skilled Senior Business Advisor to join its team in Madrid, Spain. As a key member of the Certification Europe Region Division, you will be responsible for managing administrative tasks, creating customer records, and ensuring compliance with legal and regulatory...
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Senior Business Advisor
hace 4 semanas
Madrid, Madrid, España RINA A tiempo completoJob Title: Senior Business Advisor - Non-Food CertificationRINA is seeking a highly skilled Senior Business Advisor to join its team in Madrid, Spain. As a key member of the Certification Europe Region Division, you will be responsible for managing administrative tasks, creating customer records, and ensuring compliance with legal and regulatory...
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Senior Business Advisor for Non-Food Certification
hace 3 semanas
Madrid, Madrid, España Rina A tiempo completoRINA is currently seeking a highly skilled Senior Business Advisor for Non-Food Certification to join its office in Madrid within the Certification Europe Region Division.Key ResponsibilitiesCustomer Data and Contract Management: Oversee the creation and maintenance of customer records, manage the drafting, execution, and compliance of customer contracts,...
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Senior Business Advisor
hace 1 semana
Madrid, Madrid, España Rina A tiempo completoKey ResponsibilitiesAs a Senior Business Advisor - Non-Food Certification, you will oversee the creation and maintenance of customer records, manage drafting, execution, and compliance of customer contracts, and ensure accuracy of customer information and compliance with legal and regulatory requirements.Key AccountabilitiesCollaborate with business...
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Madrid, Madrid, España RINA A tiempo completoRINA is seeking a highly skilled Senior Business Advisor for Non-Food Certification to join its team in Madrid, Spain.Key Responsibilities:1. Customer Data Management: Oversee the creation and maintenance of customer records, ensuring accuracy and compliance with legal and regulatory requirements.2. Offer and Billing Management: Collaborate with business...
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Madrid, Madrid, España RINA A tiempo completoRINA is seeking a highly skilled Senior Business Advisor for Non-Food Certification to join its team in Madrid, Spain.Key Responsibilities:1. Customer Data Management: Oversee the creation and maintenance of customer records, ensuring accuracy and compliance with legal and regulatory requirements.2. Offer and Billing Management: Collaborate with business...
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Senior Business Support Advisor for Non-Food Certification
hace 2 semanas
Madrid, Madrid, España RINA A tiempo completoRINA is currently seeking a highly skilled Senior Business Support Advisor for Non-Food Certification to join its team in a key role within the Certification Europe Region Division.Key Responsibilities:As a Senior Business Support Advisor, you will be responsible for managing administrative tasks, including customer data management, contract drafting and...
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Senior Business Support Advisor for Non-Food Certification
hace 2 semanas
Madrid, Madrid, España RINA A tiempo completoRINA is currently seeking a highly skilled Senior Business Support Advisor to join its team in Madrid within the Certification Europe Region Division.Key Responsibilities:As a Senior Business Support Advisor, you will be responsible for managing administrative tasks, including customer data management, contract drafting and execution, and billing. You will...
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Spain Non Food Certification Lead Auditor
hace 1 mes
Madrid, Madrid, España RINA A tiempo completoJob Title: Spain Non Food Certification Lead AuditorRINA is currently recruiting for a highly skilled professional to join its office in Madrid within the Certification Europe Region Division.Job Summary:The role of the Spain Non Food Certification Lead Auditor is to ensure that clients' processes and systems adhere to industry standards and regulatory...
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Spain Non Food Certification Lead Auditor
hace 1 mes
Madrid, Madrid, España RINA A tiempo completoJob Title: Spain Non Food Certification Lead AuditorRINA is currently recruiting for a highly skilled professional to join its office in Madrid within the Certification Europe Region Division.Job Summary:The role of the Spain Non Food Certification Lead Auditor is to ensure that clients' processes and systems adhere to industry standards and regulatory...
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Spain Non Food Certification Auditor
hace 3 semanas
Madrid, Madrid, España RINA A tiempo completoJob Title: Spain Non Food Certification AuditorRINA is currently seeking a highly skilled and motivated individual to join its team as a Spain Non Food Certification Auditor. This role will be based in Madrid and will be part of the Certification Europe Region Division.Key Responsibilities:Document Review: Conduct thorough reviews of customer management...
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Spain Non Food Certification Auditor
hace 2 semanas
Madrid, Madrid, España RINA A tiempo completoAt RINA, we are seeking a highly skilled Spain Non Food Certification Auditor to join our office in Madrid within the Certification Europe Region Division.The role focuses on reviewing various documents, conducting audits, identifying findings, and contributing to the certification process related to different certification schemes.Key...
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Spain Non Food Certification Auditor
hace 1 mes
Madrid, Madrid, España RINA A tiempo completoRINA is currently recruiting for a Spain Non Food Certification Auditor to join its office in Madrid within the Certification Europe Region Division.MissionThe role focuses on reviewing various documents, conducting audits, identifying findings, and contributing to the certification process related to the different certification schemes.Key...
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Spain Non Food Certification Auditor
hace 1 mes
Madrid, Madrid, España RINA A tiempo completoRINA is currently recruiting for a Spain Non Food Certification Auditor to join its office in Madrid within the Certification Europe Region Division.MissionThe role focuses on reviewing various documents, conducting audits, identifying findings, and contributing to the certification process related to the different certification schemes.Key...
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Spain Non Food Certification Lead Auditor
hace 3 semanas
Madrid, Madrid, España RINA A tiempo completoJob MissionThe role of the Lead Auditor for Non Food Certification in Spain involves ensuring that clients' processes and systems adhere to industry standards and regulatory requirements through comprehensive audits.Key ResponsibilitiesDevelop and manage the audit program.Assign and lead the audit team.Verify client documents, technical documents, and other...
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Junior Auditor
hace 3 semanas
Madrid, Madrid, España RINA A tiempo completoRINA is currently recruiting for a Junior Auditor - Spain Non-Food Certification to join its office in Madrid within the Certification Europe Region Division.Key ResponsibilitiesDocument Review:Ensure customer management system documents, including manuals, procedures, instructions, files, records, and technical documents, comply with standards and...
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Spain Non Food Certification Lead Auditor
hace 2 meses
Madrid, Madrid, España RINA A tiempo completoJob SummaryRINA is seeking a highly skilled Certification Lead Auditor to join its team in Spain. As a key member of our Certification Europe Region Division, you will be responsible for ensuring that clients' processes and systems adhere to industry standards and regulatory requirements through comprehensive audits.Key ResponsibilitiesDevelop and manage...
