Senior Business Advisor

hace 4 semanas


Madrid, Madrid, España Rina A tiempo completo

Key Responsibilities

As a Senior Business Advisor - Non-Food Certification, you will oversee the creation and maintenance of customer records, manage drafting, execution, and compliance of customer contracts, and ensure accuracy of customer information and compliance with legal and regulatory requirements.

Key Accountabilities

  • Collaborate with business development teams to manage customer offers and pricing.
  • Oversee the generation, validation, and issuance of invoices, addressing complex billing inquiries.
  • Provide high-level support for complex customer inquiries and issues, acting as an escalation point.
  • Foster positive customer relationships through effective communication and tailored support.
  • Provide leadership and guidance to junior staff, conducting training sessions on customer service processes and administrative tasks.

Requirements

We are looking for a professional with a Bachelor's degree in a relevant field such as Engineering, Quality Management, or Environmental Science. Advanced degrees or certifications in related areas are a plus. A minimum of 3-5 years of experience in the certification industry, with a focus on non-food products is required. Intermediate English level, both writing and speaking is necessary.

About RINA

RINA is a multinational player which provides certification, marine classification, product testing, site supervision and vendor inspection, training and engineering consultancy services across a wide range of sectors. Our business model covers the full process of project development, from concept to completion. We endeavor to create a work environment where every single person is valued and encouraged to develop new ideas.



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