Digital Content Manager

hace 2 días

Barcelona, Barcelona, España Next Link A tiempo completo

Job Summary

We are seeking a highly skilled Digital Content Manager to join our team at NextLink Group in Barcelona. As a key member of our digital transformation initiatives, you will be responsible for managing digital content, ensuring accuracy and relevance, and supporting our organization's goals on a day-to-day basis.

Key Responsibilities:

  • Content Management: Oversee the storage, approval, and distribution of promotional and medical content within our global content creation and utilization model.
  • Platform Support: Provide technical assistance and support for Vault/Aprimo platforms, including user management, task management, and support ticket resolution.
  • Data Management: Run service reports, follow up on metrics, and ensure data quality and integrity.
  • Incident Management: Handle incidents related to the content approval process, organize and process data, and report on incident trends.
  • User Onboarding: Verify user registration information, ensure accurate data entry, and follow proper procedures for onboarding new users.
  • Data Remediation: Perform data remediation tasks within the platform to maintain data accuracy and consistency.

Requirements:

  • Availability to work from Monday to Friday in US time zone (13/14h CET to 21/22h CET).
  • Fluent English.
  • Strong communication and interpersonal skills.
  • Certificate of Higher Education (Professional Formation) or Bachelor's Degree.
  • Strong understanding of content management principles and practices.
  • Familiarity with content creation and approval workflows.
  • Experience with content management systems (Vault/Aprimo preferred).
  • Excellent organizational and time management skills to ensure agile and good quality of task management.
  • Familiar with databases and data entry.
  • Proficiency in reporting.
  • Effective verbal and written communication skills when providing assistance to employees or preparing reports.

Soft Skills:

  • Problem-solving skills.
  • Strong analytical skills to extract meaningful insights from data.
  • Ability to collaborate effectively with cross-functional teams.
  • Responsible and meticulous attention to detail to ensure data accuracy and consistency.
  • Computer skills – should be comfortable accessing information and using programs on one or more operating systems.
  • Proficiency in relevant software applications (e.g., Microsoft Office, Google Workspace).

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