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Digital Content Manager
hace 2 meses
Job Summary
We are seeking a highly skilled Digital Content Manager to join our team at NextLink Group in Barcelona. As a key member of our organization, you will be responsible for managing digital content, ensuring accuracy and relevance, and supporting our digital transformation initiatives.
Key Responsibilities:
- Content Management: Oversee the storage, approval, and distribution of promotional and medical content within our global content creation and utilization model.
- Platform Support: Provide technical assistance and support for Vault/Aprimo platforms, including user management, task management, and support ticket resolution.
- Data Management: Run service reports, follow up on metrics, and ensure data quality and integrity.
- Incident Management: Handle incidents related to the content approval process, organize and process data, and report on incident trends.
- User Onboarding: Verify user registration information, ensure accurate data entry, and follow proper procedures for onboarding new users.
- Data Remediation: Perform data remediation tasks within the platform to maintain data accuracy and consistency.
Requirements:
- Availability to work from Monday to Friday in US time zone (13/14h CET to 21/22h CET).
- Fluent English.
- Strong communication and interpersonal skills.
- Certificate of Higher Education (Professional Formation) or Bachelor's Degree.
- Strong understanding of content management principles and practices.
- Familiarity with content creation and approval workflows.
- Experience with content management systems (Vault/Aprimo preferred).
- Excellent organizational and time management skills to ensure agile and good quality of task management.
- Familiar with databases and data entry.
- Proficiency in reporting.
- Effective verbal and written communication skills when providing assistance to employees or preparing reports.
Soft Skills:
- Problem-solving skills.
- Strong analytical skills to extract meaningful insights from data.
- Ability to collaborate effectively with cross-functional teams.
- Responsible and meticulous attention to detail to ensure data accuracy and consistency.
- Computer skills – should be comfortable accessing information and using programs on one or more operating systems.
- Proficiency in relevant software applications (e.g., Microsoft Office, Google Workspace).
