Customer Service Expert for Boston Scientific
hace 1 día
About the Role: As a Customer Service Representative at Boston Scientific Gruppe, you will play a crucial part in delivering exceptional customer service to our clients. This involves handling incoming calls and emails, providing professional support, and resolving customer disputes efficiently. Your strong communication skills and customer-focused approach will be essential in fostering positive relationships with our customers.
Key Responsibilities:
- Handle customer inquiries and provide timely responses.
- Manage orders, delivery status, and return requests.
- Process specialized orders not handled by the standard order processing team.
- Support the central order processing team with any questions or issues.
What We Are Looking For in You:
We are seeking a highly organized and reliable individual with excellent phone handling skills and a strong commitment to customer service. At least 3 years of experience in a similar customer service role is required. Proficiency in SAP, Esker, Salesforce/Service Cloud, and general computer applications is also necessary. Additionally, you should be comfortable communicating in Spanish and English, both spoken and written.
Requirements:
- At least 3 years of experience in a customer service role.
- Excellent verbal and written communication skills.
- Strong phone handling skills and a customer-focused approach.
- Proficient in SAP, Esker, Salesforce/Service Cloud, and general computer applications.
- Comfortable communicating in Spanish and English.
What We Offer You:
Boston Scientific Gruppe offers an attractive salary and benefit package, as well as opportunities for upskilling and professional development. You will work in an international environment that values innovation and proactivity. Our company prioritizes employee growth and provides mentoring and training programs to support your career advancement.
Salary: The estimated annual salary for this position is €45,000 - €55,000 depending on experience. Benefits include comprehensive health insurance, pension scheme, and generous paid time off.
Location: This position is based in Madrid, Spain, and requires occasional travel to other locations within Europe.
-
Madrid, Madrid, España Boston Scientific A tiempo completoCompany Overview: At Boston Scientific, we strive to create a better healthcare experience. Our innovative products and services aim to improve patient outcomes while enhancing the quality of life.Salary: The annual salary for this position is $60,000, offering an attractive compensation package that includes a competitive base pay and additional...
-
Madrid, Madrid, España Boston Scientific A tiempo completoCompany OverviewBoston Scientific, a leading medical device company, is dedicated to improving patient lives through innovative solutions. With a strong commitment to advancing science for life, we are united by a deep caring for human life.About the RoleWe are seeking an experienced Senior Commercial Strategist to join our EMEA Capital and Service Sales...
-
Madrid, Madrid, España Boston Scientific A tiempo completoBoston Scientific: Unlock Your PotentialFor over 40 years, Boston Scientific has been a pioneer in medical device innovation, dedicated to enhancing patient lives through cutting-edge technology. As a leading global company, we're committed to empowering employees and healthcare professionals with top-notch education programs.
-
Global Training Expert
hace 1 día
Madrid, Madrid, España Boston Scientific A tiempo completoCompany OverviewBoston Scientific is a leading global medical technology company dedicated to developing innovative solutions for patients worldwide. Our commitment to patient safety, product quality, and customer satisfaction drives our success.SalaryThe estimated annual salary for this position is $120,000-$180,000, depending on experience and...
-
Digital Learning Strategist for EMEA Endoscopy
hace 11 horas
Madrid, Madrid, España Boston Scientific A tiempo completoCompany OverviewBoston Scientific is a global leader in medical science, committed to solving the challenges that matter most. Our mission to advance science for life is about transforming lives through innovative medical solutions.
-
Medical Education Specialist for Electrophysiology Training
hace 3 semanas
Madrid, Madrid, España Boston Scientific A tiempo completoBoston Scientific is a world-leading medical device company dedicated to improving patient lives.We are seeking a highly skilled Medical Education Specialist to join our team in the EMEA region. This role will focus on developing and delivering high-quality education programs for employees and medical professionals in electrophysiology.About the Role:The...
-
Marketing Communication Coordinator for EMEA
hace 2 semanas
Madrid, Madrid, España Boston Scientific A tiempo completoEmbark on a meaningful career with Boston Scientific, where you can contribute to improving the health of people worldwide. In this role, you will have the opportunity to grow and develop your skills in an inclusive and innovative environment.About the Role: To support Europe's growth lab strategy, the European Communications Team focuses on developing and...
-
Finance Expert for International Business
hace 3 semanas
Madrid, Madrid, España Boston Scientific Gruppe A tiempo completoOverview of the Company: Boston Scientific Group is a leader in medical science, committed to solving challenges that matter most and united by a deep care for human life. We are a team-oriented company culture with inspirational colleagues and a fast-growing innovative environment.Job Title: Finance Expert for International BusinessWe are seeking a highly...
-
Executive Assistant to EMEA PI Leadership
hace 1 día
Madrid, Madrid, España Boston Scientific A tiempo completoAbout Boston ScientificBoston Scientific is a leading global medical technology company that provides innovative solutions for patients and healthcare professionals. We are committed to improving health and quality of life through the development and delivery of medical devices.
-
EMEA Product Manager for Electrophysiology Franchise
hace 4 semanas
Madrid, Madrid, España Boston Scientific A tiempo completoAbout Boston ScientificBoston Scientific is a leading medical device company committed to advancing science for life by transforming lives through innovative medical solutions that improve patient lives and create value for our customers.Job Title: EMEA Product Manager for Electrophysiology FranchiseEstimated Salary: €120,000 - €150,000 per annumThis...
-
Electrophysiology Field Clinical Expert
hace 4 semanas
Madrid, Madrid, España Boston Scientific Gruppe A tiempo completoAbout the OpportunityWe are seeking a highly skilled Electrophysiology Field Clinical Specialist to join our team at Boston Scientific Gruppe. As a key member of our sales force, you will play a critical role in providing expert clinical product and technical assistance to physicians, lab staff, and sales representatives.With a strong focus on meeting and...
-
Medical Science Expert
hace 4 semanas
Madrid, Madrid, España Boston Scientific A tiempo completoClinical Research Associate RoleAbout the JobBoston Scientific is seeking a highly skilled Clinical Research Associate to join our Global Clinical Operations team.ResponsibilitiesCoordinate site regulatory submissions and essential document collectionPartner with clinical sites to support Informed Consent Form negotiation and customizationDevelop and...
-
Electrophysiology Training Specialist
hace 1 día
Madrid, Madrid, España Boston Scientific A tiempo completoAbout Boston ScientificBoston Scientific is a world leader in medical device innovation, dedicated to improving human life through innovative products and services.Our MissionWe are committed to developing and leading high-quality education programs for employees and medical professionals. The EP franchise represents a growing segment of our Rhythm...
-
Epic Product Manager for Modern PCI Solutions
hace 3 semanas
Madrid, Madrid, España Boston Scientific A tiempo completoBoston Scientific is seeking a skilled Product Manager to lead our Modern PCI portfolio across EMEA.The ideal candidate will have 7-10 years of product management experience in the Medical Device industry, with fluency in English and an additional European language. They will demonstrate strengths in strategic thinking & business acumen, be at ease in a...
-
Data Insights Leader
hace 4 semanas
Madrid, Madrid, España Boston Scientific A tiempo completoAbout the Role: As a Data Insights Leader at Boston Scientific, you will play a crucial role in enhancing operational efficiency and optimization within our Commercial & Customer Engagement Excellence (C&CE) team. With a focus on data-driven decision-making, you will be responsible for integrating the latest developments in Machine Learning and Artificial...
-
Medical Device Program Coordinator
hace 4 semanas
Madrid, Madrid, España Boston Scientific A tiempo completoCompany OverviewBoston Scientific is a global leader in the medical device industry, dedicated to delivering innovative solutions that improve patient outcomes. Our commitment to innovation, diversity, and collaboration drives us forward, making us an exciting place to work.Job DescriptionWe are seeking a highly organized Medical Device Program Coordinator...
-
Clinical Research Associate
hace 1 mes
Madrid, Madrid, España Boston Scientific A tiempo completoJob SummaryThe Clinical Research Associate will support the Global Clinical Operations Centre of Excellence in conducting activities consistent with its mission of building a world-class shared clinical technology, process innovation, and clinical operations team. Key responsibilities include collaborating with divisional and regional clinical teams,...
-
Clinical Research Associate
hace 1 mes
Madrid, Madrid, España Boston Scientific A tiempo completoAbout this role:The In-House Clinical Research Associate supports the Global Clinical Operations (GCO) Center of Excellence, conducting activities consistent with GCO's mission of building a world-class shared clinical technology, process innovation, and clinical operations team, in partnership with the company's divisions, through technology enablement,...
-
Technology Innovation and Management Expert
hace 3 semanas
Madrid, Madrid, España Boston Scientific A tiempo completoBoston Scientific Corporation is currently seeking a talented IT Director to lead our EMEA Region and Global IT team. As a key leader, you will drive business growth and innovation through strategic technology initiatives, working closely with EMEA leadership and Global IT services.About the roleYour responsibilities will include:Partnerships with EMEA...
-
Customer Service Ambassador
hace 4 semanas
Madrid, Madrid, España Thermo Fisher Scientific A tiempo completoJob DescriptionWe are seeking a highly skilled Customer Service Representative to join our team at Thermo Fisher Scientific in Alcobendas. This role is ideal for individuals who thrive in fast-paced environments and possess excellent communication skills.Key Responsibilities:Provide exceptional customer support and service, ensuring timely and satisfactory...