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Clinical Support Specialist
hace 1 mes
Resvent Medical is seeking a skilled Clinical Support Specialist to provide technical and clinical support to respiratory physicians and healthcare professionals. The ideal candidate will have a proven background in respiratory care and excellent communication skills.
Key Responsibilities:
Clinical Support:
Provide technical and clinical support to respiratory physicians and healthcare professionals, ensuring the correct use of medical devices and resolving any technical issues
Physician Presentations and Education:
Conduct presentations and training sessions for respiratory physicians, providing guidance on the use of products, clinical applications, and new technologies
Distributor Training:
Train distributors on product features and clinical applications, ensuring they are well-prepared to promote and support the company's products
Troubleshooting and Support:
Provide prompt support via phone, email, or on-site visits to address any device-related issues, escalating complex cases to the technical team when necessary
Product Expertise:
Maintain deep knowledge of the company's products, respiratory clinical applications, and industry trends to provide high-level clinical and technical support to clients
Customer Feedback and Collaboration:
Collect feedback from customers and collaborate with internal teams such as sales, R&D, and marketing to help improve products and meet customer needs
Qualifications:
Proven background in respiratory care (e.g., respiratory therapist, nurse, or related medical field).
Languages:
Proficiency in Portuguese, Spanish, and English for effective communication
Experience:
Minimum 2 years of experience in clinical support, customer service, or a related role within the medical device industry, particularly in respiratory care.
Strong communication and presentation skills for educating physicians and distributors.Ability to work independently and manage multiple tasks effectively.
In-depth knowledge of respiratory medical devices and clinical applications.
Experience in training distributors or educating customers is a plus.
Job Type:
Full-timePay: 30,000.00€ - 40,000.00€ per yearApplication Question(s):
- Could you please confirm if you are currently authorized to work in Spain/Portugal without requiring a work visa?
Work Location:
Remote
