Service Operations Manager
hace 2 días
Service Operations Manager
About UsDanhydra is a trusted name in the wind industry, establishing its new service site in Spain. We are looking for an experienced leader to drive excellence in service operations and implement our Global Service Concept.
Job DescriptionWe require a dedicated and hands-on Service Supervisor to lead our service organization, reporting to the SVP Service. The successful candidate will be instrumental in driving our global service strategy and ensuring customer satisfaction.
Key Responsibilities:- Build and lead a high-performance service team, attracting and developing top talent.
- Ensure efficient service operations, including layout, planning, methods, and processes aligned with our Global Service Concept.
- Identify and develop close relationships with local suppliers of services and parts.
- Drive the execution of our global service strategy and plans to achieve service excellence.
- Collaborate with global teams and various departments to ensure alignment and success.
- Monitor and report on key performance indicators (KPIs) to drive continuous improvement.
- Oversee Profit & Loss (P&L) for the service site and deliver on financial goals.
- Ensure compliance with health, safety, and environmental regulations.
- Relevant engineering or commercial education with 3–5 years of experience in the technical or machinery industry.
- Proven leadership experience, ideally with full P&L responsibility in a service business.
- Strong entrepreneurial mindset with a hands-on, results-driven approach.
- Exceptional communication skills in English and Spanish, both written and verbal.
- A team-oriented leader who thrives in dynamic, fast-paced environments.
The estimated salary for this position is €60,000 - €80,000 per year, depending on qualifications and experience.
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