Dutch Sales Representative
hace 2 semanas
At Recruit4Work Sl, we are seeking a highly skilled and motivated Dutch Inside Sales Agent to join our team. As an Inside Sales Agent, you will play a crucial role in catering to our valued Dutch clients, creating unforgettable experiences.
Key Responsibilities:- Answering Inbound Calls: Handle incoming calls from customers who are interested in booking holidays, making reservations, or seeking information about our client's facilities, accommodations, activities, and pricing.
- Providing Information and Assistance: Offer accurate and detailed information to customers, assisting them in making informed decisions. Provide knowledge about our client's locations, accommodation options, recreational activities, dining options, and special offers.
- Upselling and Cross-selling: Offer upgrades to premium accommodations, recommend additional activities or dining options, or suggest add-on packages to enhance the customer's experience.
- Processing Bookings and Reservations: Process bookings and reservations for customers, ensuring that all necessary information is collected accurately and that the customer's preferences and requirements are met.
- Handling Customer Concerns and Queries: Address customer queries, concerns, or complaints promptly and professionally, seeking resolutions that meet the customer's needs while adhering to company policies and procedures.
- Following Up on Leads: Contact prospective customers who have expressed interest in our client's services but have not yet made a booking, with the aim of converting them into paying customers.
- Maintaining Records and Documentation: Maintain accurate records of customer interactions, including details of bookings, inquiries, complaints, and any other relevant information.
- High proficiency in Dutch (C2 level)
- Thoroughness, autonomy, and good interpersonal skills
- At least 1 year's successful initial sales experience
- Known for elocution, adaptability, stress resistance, and good oral communication skills
- Solid commercial skills and a positive attitude
- Dynamic, a team player, and good self-control
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hace 2 semanas
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