Financial Operations Graduate

hace 3 semanas


Leganés, Madrid, España Ebury A tiempo completo

Ebury is a hyper-growth FinTech firm, named in 2021 as one of the top 15 European Fintechs to work for by AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments, and API integration.

As a Financial Operations Graduate, you will be responsible for the instruction and initial verification of client payments, in accordance with internal processes and in line with internal SLAs. You will also be responsible for the completion of payment beneficiaries, in accordance with internal processes.

You will help clients to resolve questions or issues regarding their transactions and payments, on email, phone, and chat, with empathy and enthusiasm. You will take and act on instructions from clients interacting with Ebury offline, in accordance with internal processes.

You will take responsibility for assigned tasks and demonstrate end-to-end ownership. You will create and manually enrich transaction reporting files. You will reconcile client funds, FX settlements, and internal cash movements sent and received across Ebury's network of bank accounts.

You will investigate unallocated and/or non-received funds, and reject or escalate as required. You will fund client trades, where manual funding is required. You will check and confirm the status of payments in third-party banking and payment platforms, including SWIFT GPI.

You will conduct basic updates on client information, adhering to the relevant processes and procedures. You will communicate the status of tasks to colleagues, supervisors, and managers, and escalate problems swiftly, as needed.

You will adhere to all internal policies, processes, and procedures. You will meet quality standards and adhere to SLAs. You will offer where applicable and seek feedback, learn from mistakes.

Ebury is a FinTech success story, positioned among the fastest-growing international companies in its sector. Founded in 2009, we are headquartered in London and have more than 1700 staff with a presence in more than 25 countries worldwide.

Cultural diversity is part of what makes Ebury a special place to be. From Sao Paulo to Dubai, Bucharest to Toronto, we enjoy sharing team experiences and celebrating success across the Ebury family.



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