Financial Operations Specialist

hace 4 semanas


Leganés, Madrid, España Ebury A tiempo completo

About Ebury
Ebury is a leading FinTech company, recognized as one of the top 15 European Fintechs to work for by AltFi. We offer a range of innovative products, including FX risk management, trade finance, currency accounts, international payments, and API integration. Our team is expanding in León, and we are seeking a talented Financial Operations Graduate to join our dynamic team.

Responsibilities
As a Financial Operations Graduate, you will be responsible for:

  • Verifying client payments in accordance with internal processes and SLAs.
  • Completing payment beneficiaries in line with internal procedures.
  • Providing excellent customer service, resolving client queries and issues via email, phone, and chat.
  • Taking instructions from clients and acting on them in accordance with internal processes.
  • Managing assigned tasks and demonstrating end-to-end ownership.
  • Creating and enriching transaction reporting files.
  • Reconciling client funds, FX settlements, and internal cash movements.
  • Investigating unallocated and non-received funds and escalating as required.
  • Funding client trades where manual funding is necessary.
  • Checking and confirming payment status in third-party banking and payment platforms.
  • Updating client information in accordance with relevant processes and procedures.
  • Communicating task status to colleagues, supervisors, and managers.

Requirements
To succeed in this role, you will need to possess:

  • Good office etiquette, including punctuality, attendance, and behavior.
  • Proactivity, with the ability to work under pressure and within strict timeframes.
  • Diligence, with attention to detail.
  • Excellent communication skills, both written and verbal.
  • Fluency in Spanish and an advanced level of English.
  • Cooperation and a willingness to work in a team environment.
  • Curiosity and a desire to learn, with a willingness to ask questions.
  • Motivation and a drive to contribute to Ebury's success.

About Us
Ebury is a FinTech success story, positioned among the fastest-growing international companies in its sector. Founded in 2009, we have a presence in over 25 countries worldwide and a diverse team of over 1700 staff. Cultural diversity is at the heart of what makes Ebury a special place to work.

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