Financial Operations Specialist
hace 4 semanas
About Ebury
Ebury is a leading FinTech company, recognized as one of the top 15 European Fintechs to work for by AltFi. We offer a range of innovative products, including FX risk management, trade finance, currency accounts, international payments, and API integration. Our team is expanding in León, and we are seeking a talented Financial Operations Graduate to join our dynamic team.
Responsibilities
As a Financial Operations Graduate, you will be responsible for:
- Verifying client payments in accordance with internal processes and SLAs.
- Completing payment beneficiaries in line with internal procedures.
- Providing excellent customer service, resolving client queries and issues via email, phone, and chat.
- Taking instructions from clients and acting on them in accordance with internal processes.
- Managing assigned tasks and demonstrating end-to-end ownership.
- Creating and enriching transaction reporting files.
- Reconciling client funds, FX settlements, and internal cash movements.
- Investigating unallocated and non-received funds and escalating as required.
- Funding client trades where manual funding is necessary.
- Checking and confirming payment status in third-party banking and payment platforms.
- Updating client information in accordance with relevant processes and procedures.
- Communicating task status to colleagues, supervisors, and managers.
Requirements
To succeed in this role, you will need to possess:
- Good office etiquette, including punctuality, attendance, and behavior.
- Proactivity, with the ability to work under pressure and within strict timeframes.
- Diligence, with attention to detail.
- Excellent communication skills, both written and verbal.
- Fluency in Spanish and an advanced level of English.
- Cooperation and a willingness to work in a team environment.
- Curiosity and a desire to learn, with a willingness to ask questions.
- Motivation and a drive to contribute to Ebury's success.
About Us
Ebury is a FinTech success story, positioned among the fastest-growing international companies in its sector. Founded in 2009, we have a presence in over 25 countries worldwide and a diverse team of over 1700 staff. Cultural diversity is at the heart of what makes Ebury a special place to work.
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