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Night Receptionist

hace 2 meses


Madrid Centro, Madrid, España Importante empresa A tiempo completo

Job Summary

We are seeking a highly skilled and customer-focused Night Receptionist to join our team at Importante empresa. As a Night Receptionist, you will be responsible for providing exceptional guest service, handling guest concerns, and ensuring a seamless experience for our guests.

Key Responsibilities

  1. Guest Service: Provide warm and welcoming service to guests, responding to their needs and resolving any issues in a timely and professional manner.
  2. Front Desk Operations: Manage the front desk area, ensuring it is clean and organized, and that all necessary materials and equipment are available.
  3. Communication: Effectively communicate with guests, colleagues, and management to ensure seamless operations and resolve any issues that may arise.
  4. Problem-Solving: Anticipate and resolve guest concerns and issues in a professional and courteous manner.
  5. Teamwork: Collaborate with other departments to ensure a smooth and efficient operation.

Requirements

  1. Customer Service: Possess excellent customer service skills, with the ability to remain calm and composed under pressure.
  2. Communication: Effective communication skills, both written and verbal.
  3. Problem-Solving: Ability to think critically and resolve problems in a timely and professional manner.
  4. Teamwork: Ability to work collaboratively with others to achieve common goals.

About Us

Importante empresa is a leading company in the industry, known for its commitment to excellence and customer satisfaction. We offer a dynamic and supportive work environment, with opportunities for growth and development.