Payroll Solution Specialist

hace 24 horas


Barcelona, Barcelona, España Factorial Hr A tiempo completo

**Company Overview:** Factorial HR is an all-in-one HR Software company that helps Small and Medium Enterprises (SMEs) automate HR workflows, centralize people data, and make better business decisions. With a super diverse and multicultural team of over 900 people in offices around the world, we're committed to helping our clients succeed.

**Job Description:** We're seeking an experienced Payroll Consultant to join our team in the Spanish Market. As a key member of our implementation team, you will be responsible for onboarding new clients to our payroll software by providing top-notch support via video call and email. Your goal will be to ensure that our product meets our clients' needs and provide them with the best possible experience.

**Key Responsibilities:*** Assist clients in setting up their accounts and implementing our payroll software* Bring a consultative approach to customers to ensure a fully customized experience* Work closely with our product team to gather feedback and improve our payroll product* Develop a deep understanding of our clients' problems and needs, and share your insights with our team to drive product development* Collaborate with our cross-functional teams to identify areas for improvement and develop solutions* Stay up-to-date with product updates and industry trends to continuously improve your skills and knowledge* **Requirements:*** Proficient level of Spanish is required; professional English is also essential.* Previous experience as an Onboarding Specialist or Implementation Owner, or experience in Client Success is a plus.* Strong analytical and problem-solving skills, with the ability to think critically and outside the box.* Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.* Fast learner with a willingness to adapt to changing priorities and deadlines.* **Benefits:**

  • * High growth, multicultural, and friendly environment* Continuous training and learning based on your needs* Healthy life with Gympass (gyms, pools, outdoor classes)* Save expenses with Cobee* Language classes with Yolk Academy* Get the most out of your salary with Payflow
* **Compensation:** The estimated salary for this role is $60,000 - $80,000 per year, depending on your level of experience and qualifications. This figure is subject to change based on location and other factors.**,

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