Tech Stability Specialist
hace 2 semanas
We are looking for a Tech Stability Specialist to join our Nestlé Nespresso Digital and Tech Team.
Position Snapshot
Type of Contract: Permanent
Type of work: Hybrid
Work Language: Fluent Business English.
The Role
As a Tech Stability Specialist, you will play a key role in ensuring the stability and performance of the Nespresso Systems Landscape. Your primary goal is to eradicate technical issues, ensure business continuity, and drive continuous improvement in the Digital Tech organization. You will stay up-to-date with technology trends and leverage your knowledge to enable evolving businesses and operating models. In this journey, you will collaborate closely with Operations, Products, Markets, and Business Functions within a fast-paced and direct-to-consumer environment. You will also lead the resolution of crises and support large promotional events.
In This Role, You Will:
Drive Investigations: Lead investigations and root cause analysis to identify and resolve technical issues.
Define Strategies: Develop strategies for resolving technical issues and coordinate the implementation of fixes.
Promote Improvement: Foster a culture of continuous improvement within Nespresso Digital Tech.
Manage Critical Situations: Address critical incidents and instabilities effectively.
Support Events: Prepare activities for large promotional events.
What We're Looking For:
Education: Bachelor's or Master's degree in IT or equivalent work experience.
Experience: 8+ years in Information Technology, with a focus on service management and related principles.
Leadership: Proven ability to lead IT teams in complex environments, coupled with strong communication skills and a proactive learning attitude.
Stress Management: Ability to handle stressful situations effectively.
Business Orientation: Flexible and business-oriented mindset for tackling challenges.
Extra Skills That Set You Apart:
Familiarity with Crisis Management and Critical Situations.
Experience supporting Supply Chain Systems.
ITIL Certification.
Project Management Certification.
Knowledge of Agile and DevOps principles.
We offer you:
Competitive salary: $120,000 per year (based on location).
A comprehensive social benefits package, including flexible remuneration with tax advantages: health insurance, restaurant card, mobility plan, etc.
Personal and professional growth through ongoing training and constant career opportunities, reflecting our conviction that people are our most important asset.
Hybrid working environment with flexible working scheme.
The Hiring Process:
Your Application: Submit your application, and we'll review it carefully (make sure your CV is in English as the hiring team is international).
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