Food and Beverage Ambassador
hace 4 días
Job Description
A Food and Beverage Ambassador is a key figure in delivering exceptional guest experiences at the Heritage Madrid Hotel. As a Hospitality Professional, you will be responsible for providing prompt and courteous service to all guests, ensuring their satisfaction and comfort in our food and beverage outlets.
You will work closely with the team to maintain a safe and hygienic work environment, upholding the highest standards of quality and service. Your duties will include developing your professional skills to increase guest satisfaction, ensuring complete knowledge of menus, beverages, services, and facilities provided by the hotel.
Key Responsibilities
- Provide exceptional service to guests in a fast-paced environment
- Work collaboratively with the team to achieve service excellence
- Develop and maintain knowledge of menus, beverages, services, and facilities
- Ensure a safe and hygienic work environment
Requirements
- Spanish and English language proficiency
- Previous experience in Food and Beverage/Restaurant operations
- Passion for excellent service
- Excellent team-worker
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