Customer Service Representative with French Language Skills

hace 4 semanas


Barcelona, Barcelona, España TELEPERFORMANCE SPAIN A tiempo completo
Customer Service Representative with French

Teleperformance Spain, a leading customer experience management company, is seeking a highly skilled Customer Service Representative with advanced French language proficiency to join our team.

Key Responsibilities:
  • Provide exceptional customer service by making information readily available and demonstrating products and services as needed.
  • Make product knowledge readily available to self and other sales people through various resources.
  • Research client base to find new types of customers and sell to them accordingly.
  • Create a plan for gaining customers and retaining them based on warranties or guarantees.
  • Analyze and create a plan for engaging the target market.
  • Train other sales people in the art of selling.
  • Demonstrate superior time management skills and meet sales deadlines.
Requirements:
  • Native French speaker with advanced level of English.
  • First-class written, verbal, and interpersonal skills.
  • Well-organized, reliable, and thorough.
  • Ability to work well as part of a team as well as independently.
Offer:
  • 38.5 hours/week, Monday to Friday, 8:30 to 18:00.
  • Salary: €18,953.85 gross/year + performance bonuses.
  • Referral Program: Bring a Friend and get a Referral fee (up to €2,000 depending on the language/project).
  • Excellent work environment, great colleagues, social arrangements, and personal development.
  • International business casual environment.
  • Full-time role - Monday to Friday.
  • Temporary Contract.
  • Competitive Benefits package.


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