Senior Applications Consultant

hace 1 semana


Barcelona, Barcelona, España Qad A tiempo completo

Job Title: Senior Applications Consultant - Cloud ERP Expert

About the Role:

We are seeking a highly skilled Senior Applications Consultant to join our Cloud ERP team at QAD. As a Senior Applications Consultant, you will be responsible for providing technical support and guidance to our global customers, ensuring seamless delivery of our Cloud ERP solutions.

Key Responsibilities:

  • Provide detailed analysis of reported issues and provide timely solutions
  • Technical verification and triage of reported issues, referring to technical and functional specs
  • Continuously monitor incoming issues and adhere to Service Delivery processes and guidelines
  • Consult with senior consultants for queries on standard product behavior
  • Provide training to junior team members and continuously learn new concepts

Requirements:

  • Graduation/Post Graduation in Computer Science/Engineering or equivalent experience
  • Minimum 4 to 6 years relevant experience handling customer support operations
  • Proper desktop management skills, working knowledge of QAD technologies, platforms, and languages
  • Good analytical & functional skills and ability to understand business needs
  • Very good command of English with exceptional verbal and written communication skills

About QAD:

QAD Inc. is a leading provider of adaptive, cloud-based enterprise software and services for global manufacturing companies. We help manufacturers innovate and change business models at unprecedented rates of speed.

What We Offer:

  • Opportunity to work with a global customer support team and gain exposure to advanced technologies
  • Chance to expand your responsibilities within the organization and build your career in an international environment
  • Remote work with the ability to travel to Barcelona, Spain

How to Apply:

If you are a motivated and experienced professional looking to take your career to the next level, please submit your application with your resume and a cover letter outlining your qualifications and experience.



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