Senior Applications Consultant

hace 7 días


Barcelona, Barcelona, España Qad A tiempo completo

Job Summary

We are seeking a highly skilled Senior Applications Consultant to join our team at QAD. As a key member of our Global Customer Support team, you will be responsible for providing expert technical support to our clients in the manufacturing industry.

Key Responsibilities

  • Provide timely and effective solutions to customer-reported issues
  • Perform detailed analysis of reported issues and provide technical verification and triage
  • Develop and implement solutions to complex technical problems
  • Collaborate with cross-functional teams to resolve customer issues
  • Provide training and guidance to junior team members

Requirements

  • 4-6 years of experience in customer support operations
  • Strong analytical and functional skills
  • Excellent communication and problem-solving skills
  • Proficiency in QAD technologies and platforms

About QAD

QAD is a leading provider of adaptive, cloud-based enterprise software and services for global manufacturing companies. We help our customers innovate and change business models at unprecedented rates of speed, enabling them to thrive in a rapidly changing world.



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