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Caresphere Academy Manager
hace 2 meses
We are seeking a highly skilled Caresphere Academy Manager to join our Iberia team near Barcelona. As a key member of our organization, you will be responsible for driving thought leadership, effectiveness, and value in our digital training initiatives.
Key Responsibilities- Position Sysmex as a thought leader in Iberia, particularly in Haematology, through unified and standardized digital training.
- Decouple training efficiency and quality from Application Specialist capabilities.
- Make the value of training visible through commercialization or valuation.
- Lead educational efforts and thought leadership to generate additional leads.
- Cross-sell to other business lines through increased contact rates using digital trainings.
- Build a strong community of clients and KOLs through Carepshere Academy webinars, increasing customer retention.
- Use data and feedback from digital trainings and webinars to gain valuable insights.
- Develop the customer base in Haematology in Spain through the deployment of the Caresphere Academy.
- Ease lab accreditation by managing all trainings using the platform.
- Lift synergies by driving digital trainings within EMEA South&West and combining efforts between France, Italy, Spain, and Portugal.
- Positively reflect on our branding and differentiate ourselves from competitors.
- At least 3-4 years of experience in a similar role.
- Strong relationship builder and stakeholder management skills.
- Verbal and written communication skills (ideally multi-language: FR, EN, ES, IT, PT).
- Community creation and management skills.
- Flexible compensation plan.
- Flexible working hours and hybrid work model.
- Subsidized gym membership.
- Health and dental insurance.
- Referral program bonus.
- Baby-friendly company.
- Excellent, dynamic, and multicultural environment.
