Fendi Ambassador Sales Representative
hace 3 días
Job Mission
As a Fendi Ambassador, the Sales Representative is expected to provide an exceptional and luxurious experience to clients, through the promotion of Fendi's history, craftsmanship, quality of materials, and creativity.
Main Responsibilities
Sales Performance
- Lead individual sales and achieve performance targets and key performance indicators (KPIs)
- Engage in upselling, cross-selling, and multiple selling for all product categories
Client Management
- Strengthen customer relationships and nurture a loyal Fendi customer base by implementing effective customer relationship management (CRM) tools
- Manage customer service quality to meet customer expectations by offering professional and personalized service
Store Operations
- Operate the retail management system for stock transfers, payments, stock inquiries, and customer database input
Store Management
- Support maintaining inventory accuracy by receiving, displaying, and storing merchandise according to company guidelines
Profile
- 2-5 years of experience in fashion or luxury sales
- Bachelor's degree or equivalent is preferred
- High standards of personal image and presentation
- Strong selling and communication skills
- Excellent relationship-building skills
- Organization, professionalism, self-confidence, and goal-oriented approach
- Strong customer service skills
- Computer skills and retail management system knowledge
- Strong knowledge and/or interest in the fashion or luxury industry
- Fluent English
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