Dedicated Night Receptionist for a Charming Hotel Experience
hace 1 día
We are looking for a skilled night front office agent to join our team at the Hotel Sir Victor in Barcelona. This role involves welcoming guests as the face of our company and ensuring they receive a warm greeting.
About UsSircle Collection is a leading hospitality brand that prides itself on providing exceptional customer service. Our hotel staff are passionate about delivering unforgettable experiences for our guests.
Job DescriptionThe ideal candidate will have the patience, personality, and perseverance necessary to progress in this position. They will work mostly in the night shift, ensuring timely and accurate customer service.
Main Responsibilities:
- Make check-in and check-out arrangements for guests
- Handle customer complaints and specific requests
- Coordinate luggage collection and storage
- Manage communication between guests and staff
Key Skills and Qualifications:
- Minimum 2 years' work experience
- Attentiveness and patience when interacting with customers
- Organizational and multitasking skills
- Team spirit
- Ability to speak both English and Spanish
Benefits:
- Discounts in company hotels and restaurants
- Birthday day off
- Christmas detail
- In House Experience to get to know the services well
- Discounts in local and international shops and services
Other Benefits:
- Direct contract with Sir Victor Hotel
- Contract: Indefinite
- Salary: €2500 gross per month (night hours included)
To be successful in this role, you should be able to manage various tasks on a daily basis to ensure great follow-up of the reception procedures. If you are passionate about delivering excellent customer service and have a flair for communication, we encourage you to apply for this exciting opportunity.
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