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Digital Training Strategist
hace 1 mes
Company Overview
At 360Learning, we empower clients to achieve their digital training goals through our innovative platform. As a Client Success Partner, you will play a vital role in ensuring our clients' success.
Salary and Benefits
We offer a competitive compensation package, including a base salary of approximately €55,000 per year, a variable component, and equity. In addition, we provide benefits such as a Work From Home stipend, RTT, lunch vouchers, medical insurance, gym subscription, and 1 month parental leave for the second parent.
Job Description
As a Client Success Partner, you will support our clients in their digital training strategy through the 360Learning platform. Your responsibilities will include:
- Ensuring the renewal of contracts by coordinating technical, educational, and other resources
- Ensuring business impact in accordance with client objectives
- Renewing or signing new contracts for existing accounts
- Managing a portfolio of clients in high-touch and low-touch modes
You will be crucial in developing relationships with clients and working closely with other teams to ensure their success.
Required Skills and Qualifications
To succeed in this role, you should have:
- First experience in a Client Success Partner or Customer Success Manager position
- Previous experience in the SaaS B2B industry (a plus)
- Ability to interpret data and identify trends
- Keen interest in the digital industry, education, and e-learning
- Excellent interpersonal and communication skills
- Native French and English proficiency (B2 minimum)
Become a Part of Our Culture
We value diversity, equity, and inclusion and have active ERGs that promote mental health, environmental sustainability, women's empowerment, parents' support, LGBTQIA2S+ rights, and ethnic diversity. We also prioritize corporate social responsibility and encourage our employees to make a positive impact.
Diversity, Equity, and Inclusion
We are committed to creating an inclusive workplace where everyone feels valued and respected. If you share our values and passion for digital learning, join us on this exciting journey