International Relations Professional

hace 7 días


Madrid, Madrid, España Australian Embassy A tiempo completo

The Australian Embassy in Madrid is seeking a skilled Consular/Passports Officer and Receptionist to join our team. As a locally engaged staff member, you will be responsible for providing exceptional client-focussed consular and passports services to Australian citizens in Spain, Andorra, and Equatorial Guinea.

About the Role

This role sits within the Consular and Passports Section and reports to the Consular and Passports Manager. Your key responsibilities will include:

  • Providing high-quality and timely consular and passports services, including advice, issue resolution, notarial duties, passport applications, and assistance with consular emergencies;
  • Managing email accounts, responding to client enquiries, and maintaining phone directories;
  • Providing reception services, attending to the counter, and maintaining public spaces;
  • Performing administrative tasks related to consular and passport services;
  • Developing and maintaining networks of contacts and relationships relevant to the Department of Foreign Affairs and Trade divisions;
  • Contributing to crisis preparedness, contingency planning, and consular response team training.
Requirements

To succeed in this role, you will need:

  • Able to contribute effectively as a member of a small team, demonstrating initiative, cooperation, flexibility, and reliability;
  • Excellent written, oral, and interpersonal communication skills in English and Spanish, with the ability to communicate empathetically and clearly with diverse stakeholders;
  • An ability to work independently and as part of a team, prioritizing tasks and managing multiple projects simultaneously.
Compensation and Benefits

We offer a competitive salary range of $60,000 - $80,000 AUD per annum, depending on experience. You will also have access to a comprehensive benefits package, including health insurance, retirement savings plan, and annual leave.

The estimated salary for this position is around $70,000 AUD per annum, based on industry standards and the requirements of the role.



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