Content Moderator
hace 3 semanas
Job Summary
We are seeking a highly skilled Content Moderator with expertise in the Swedish language to join our team at Teleperformance Spain. As a Content Moderator, you will play a critical role in ensuring a safe and positive experience for users on our social media platform.
Key Responsibilities
- Review and filter content on our social media platform to ensure compliance with our community guidelines
- Utilize your advanced Swedish language skills to evaluate the content's accuracy, relevance, and potential impact
- Work collaboratively with our team to resolve any content-related issues or concerns
- Stay up-to-date with current cultural, political, and social events to provide informed content moderation decisions
Requirements
- Advanced Swedish language skills (C2 level) and proficiency in English
- User-friendly PC skills, including Office 365 and CRM Database
- Goal-oriented and self-assertive with a strong sense of responsibility
- Awareness of current cultural, political, and social events
- Experience in content moderation, customer service, or contact center environments is a plus
What We Offer
- 38.5 hours/week contract with fixed working hours and 2 days off per week
- Shifts available: morning (08:00-16:00) and afternoon (16:00-00:00)
- Feel Good program with Spanish lessons, quizzes, and group activities
- Health Insurance discount
- Wellness and resilience program for mental and physical health
- Incentive plan for project KPIs achievement
- A multicultural and international working environment
- Modern office space with free coffee and fruit
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