Operations Graduate
hace 3 días
As a Transformation Expert at Ebury, you will play a pivotal role in shaping the future of our operations. We are seeking a motivated and proactive individual to drive change, build strong relationships with various departments, and manage incidents effectively.
Responsibilities- Build and Maintain Relationships: Foster collaboration with AML, Compliance, Sales, Development teams to ensure seamless communication and efficient incident management.
- Incident Management: Efficiently manage and resolve customer payment issues, ensuring timely resolution and minimal disruption.
- Value Upholding: Reinforce company values and departmental principles to maintain a cohesive team culture.
- Limit Monitoring: Monitor Verto Payouts limits to prevent exposure exceeding appetite.
- Business Support: Provide assistance in Business Transformation initiatives and design new payment flows for emerging markets.
- New Currencies: Support the introduction of new currencies and product testing.
- Project Support: Collaborate on project delivery, ensuring objectives are met and relevant governance is included without impacting project incentives.
- Education: University degree required.
- Technical Skills: Proficient in MS Office (Excel, Word, Outlook) and other desktop applications.
- Soft Skills: Proactive, diligent, effective researcher, good communicator, fluent in English, and comfortable working in a team environment.
We are a FinTech success story, ranked among the fastest-growing international companies in our sector. Our diverse team enjoys sharing experiences and celebrating successes worldwide. Hard work pays off: we received a £350 million investment from Banco Santander and have won internationally recognised awards. At Ebury, you can be whoever you want to be and still feel a sense of belonging.
Compensation PackageWe offer a competitive salary ranging from £35,000 - £45,000 per annum, depending on location and experience. This package reflects the value we place on your skills and contributions to our growth.
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