Salesforce Solution Architect

hace 19 horas


Barcelona, Barcelona, España Yolk Recruitment Ltd A tiempo completo

We are seeking a highly skilled Salesforce Consultant to join our team at Yolk Recruitment Ltd. As a seasoned professional, you will act as the Subject Matter Expert for our Salesforce platform, providing support and enhancements to drive impactful projects.

Key Responsibilities:
  • Act as the SME for the Salesforce platform, ensuring effective support and enhancements.
  • Oversee and resolve application issues and incident tickets with a focus on delivering timely solutions.
  • Delve into best practice solutions for functional changes using Salesforce configuration or development.
  • Conduct technical analysis for application issues and change requests, ensuring alignment with business goals.
  • Collaborate on projects within your area of expertise, including customer care solutions and customer communication management.
Required Skills & Experience:
  • Hands-on experience with Salesforce in client management, with a focus on customer care solutions.
  • A minimum of two Salesforce certifications, including Salesforce Certified Administrator.
  • Ideal qualifications include the Salesforce Platform App Builder or Salesforce Certified Service Cloud Consultant certifications.
  • A proven ability to gather business requirements and translate them into actionable system capabilities.
  • Strong communication and negotiation skills, enabling collaboration with internal and external stakeholders.
Benefits and Remuneration:
  • This is a remote role offering flexibility and autonomy.
  • The estimated annual salary for this position is $80,000 - $120,000 based on industry standards and location.


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