Cyber Security Service Delivery Lead
hace 6 días
At Integrity360, one of Europe's leading cyber security specialists, we provide a comprehensive range of professional services to our 300+ customers. Our goal is to deliver the highest level of performance and service excellence. As a Cyber Security Service Delivery Lead, you will be responsible for delivering multiple services to a key customer, including Managed Security Services and infrastructure support agreements. Your focus will be on contractual SLA management, customer satisfaction, and continuous service improvement initiatives with customers. You will be accountable for all aspects of incident, problem, and change control, driving service stability and acting as a key escalation point for all major incidents and issues. To succeed in this role, you must have strong change advocacy skills and familiarity with ITIL Service Management best practices. In addition, you will be expected to manage and sponsor internal projects that deliver key enhancements and improvements to the business for your customers. This is an excellent opportunity to work with a top-class team and contribute to the growth and success of our company.
About UsWe are one of Europe's leading cyber security specialists operating from office locations across Europe. Our mission is to provide our customers with the highest level of service and expertise in the industry. We offer a comprehensive range of professional services, including Managed Security, Cyber Security Testing, Incident Response, Security Integration, PCI Compliance, and Cyber Risk & Assurance services. What sets us apart is our excellent team of people who drive the business forward. We value technical expertise and professionalism, and we strive to ensure that our customers can rely on and trust us to meet their needs.
Salary RangeThe estimated salary for this position is between $80,000 and $120,000 per year, depending on experience and qualifications.
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