Data-Driven Operations Specialist

hace 4 días


Barcelona, Barcelona, España Docplanner A tiempo completo

Company Overview

Docplanner has experienced rapid growth over the past few years, evolving from a small startup to a global company with diverse operations across various countries. This expansion has led to the development of highly personalized solutions for local markets.

Salary

The estimated salary for this position is around €60,000 - €80,000 per year, depending on location and experience.

Job Description

In this role, you will work closely with local structures across all countries, leveraging available data and tools to recommend strategic actions. You will analyze real-time performance metrics, identify areas for improvement, and develop targeted solutions to drive operational excellence.

Key Responsibilities:

  • Drive data-driven decision-making on operational changes
  • Own the relationship between the global operations team and local structures
  • Propose and influence operational direction for local structures
  • Manage KPIs and ensure achievement of set targets
  • Improve customer care impact throughout the customer lifecycle
  • Foster collaboration between CC and other departments (CS, sales, etc.)
  • Facilitate alignment between local operations goals and the overall strategy of the global team
  • Drive innovation within the department for operational-related initiatives

Required Skills and Qualifications

To succeed in this role, you will need:

  • At least 2 years of experience in project management, analytics, operations, or business development
  • Excellent communication skills
  • Proactive and curious approach
  • Ability to work with numbers and people equally
  • Proficiency in Excel and familiarity with SQL, Python, or R
  • Analytical thinking and report creation skills
  • Experience with CRM systems (Salesforce preferred)
  • Strong problem-solving mindset
  • Fluency in English (C1 level minimum)

Benefits

We offer a flexible remuneration and benefits system via Flexoh, including:

  • Restaurant card
  • Transportation card
  • Kindergarten support
  • Training tax savings

Additionally, you will have access to:

  • Share options plan after 6 months
  • True flexibility and work-life balance
  • Remote-first or hybrid work model
  • Flexible working hours
  • Paid time off according to your location of work
  • Additional paid holiday on your birthday or work anniversary

Health Comes First

We prioritize employee well-being with:

  • Health insurance according to your location of work
  • Access to iFeel, a mental wellness platform offering online counseling and support


  • Barcelona, Barcelona, España N26 A tiempo completo

    About the OpportunityWe are seeking a skilled Data-Driven Operations Specialist to join our Grow & Engage business domain in Berlin and Barcelona, focusing on Engagement and Memberships. As part of our team, you will play a pivotal role in growing our customer base and memberships business.Key Responsibilities:Support the creation and refinement of segment...


  • Barcelona, Barcelona, España Does Recruitment A tiempo completo

    About the RoleWe are seeking a highly skilled Data-Driven Marketing Specialist to join our team at Does Recruitment.Job OverviewThis is a key role in shaping our data-driven marketing approach. As a Data-Driven Marketing Specialist, you will be responsible for harnessing the power of data to drive our marketing strategies and growth...


  • Barcelona, Barcelona, España Smadex A tiempo completo

    Smadex, a leading advertising technology company in Barcelona, is expanding its Sales Operations team. As a Marketing Operations Analyst, you will play a pivotal role in streamlining marketing operations and enhancing data-driven decision-making to maximize marketing ROI.About SmadexFounded in 2011, Smadex is a fully transparent platform built with top...


  • Barcelona, Barcelona, España Docplanner A tiempo completo

    Overview:The world's biggest healthcare platform, Docplanner, is looking for a Data-Driven Healthcare Operations Manager to join its team. As a key player in the company's success, you will be responsible for monitoring revenue KPIs and ensuring the effectiveness of sales operations processes.About You:To succeed in this role, you will have a strong...


  • Barcelona, Barcelona, España W. L. Gore & Associates, Inc A tiempo completo

    Company Overview:G. W. L. Gore & Associates, Inc., a world-renowned leader in advanced materials science and technology, is dedicated to delivering innovative solutions that enhance the lives of people around the globe.About the Role:We are seeking an experienced Data Driven Sales Insights Specialist to join our sales team at our Barcelona office. In this...


  • Barcelona, Barcelona, España Amazon A tiempo completo

    About the Role">As a Business Intelligence Manager at Amazon, you will lead a team of motivated engineers in designing, developing, testing, and launching new features and products. You will own services that model Amazon's fulfillment network capabilities and constraints, enabling optimization for how Amazon fulfills an item from click until delivery.">Lead...


  • Barcelona, Barcelona, España Parlaybay A tiempo completo

    About ParlaybayLocated in Barcelona, we're an innovative online B2B sportsbook company revolutionizing the sports betting industry. Our cutting-edge platform provides solutions for businesses entering the market, offering advanced technology and seamless integration.Job Title: Data-Driven Business Insights SpecialistSalary:$120,000 per yearJob...


  • Barcelona, Barcelona, España Bandai Namco Mobile A tiempo completo

    About Us">Bandai Namco Mobile is a leading entertainment company with a rich history. Our mobile strategy in the West aims to grow our presence and expand our list of successful IPs.">Our Team">We are a dynamic team of experienced marketers with expertise in the vast Mobile Gaming spectrum. We work together to grow and nurture our community of Bandai Namco...


  • Barcelona, Barcelona, España Tether Operations Limited A tiempo completo

    Tether Operations Limited OverviewWe are a global talent powerhouse, working remotely from every corner of the world. If you're passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards.We've grown fast, stayed lean, and secured our place as a...


  • Barcelona, Barcelona, España Veeva Systems, Inc. A tiempo completo

    At Veeva Systems, Inc., we're a mission-driven organization pioneering industry cloud solutions for life sciences companies. Our goal is to accelerate clinical trials and deliver equitable care by leveraging cutting-edge technologies like AI and Machine Learning.Company OverviewVeeva Systems, Inc. is a fast-growing SaaS company that surpassed $2B in revenue...


  • Barcelona, Barcelona, España Vueling Airlines Sa A tiempo completo

    Vueling Airlines Sa seeks an exceptional Maintenance Training Specialist to manage pilot records, training schedules, and performance data.About the RoleWe're looking for a highly skilled professional to ensure compliance with aviation regulations, support operational planning, and collaborate with multiple departments to optimize flight operations. The...


  • Barcelona, Barcelona, España Smadex A tiempo completo

    About SmadexSmadex is a leading advertising technology company founded in Barcelona in 2011 and sold to American-based and stock-listed Entravision in 2018. As one of the top mobile ad-tech companies in the world, we compete with American-based Liftoff and Korean-based Moloco, both in the pre-IPO stage and averaging about $500M in yearly revenues.Job...


  • Barcelona, Barcelona, España Amazon A tiempo completo

    About the RoleWe are seeking a skilled Cloud Infrastructure Specialist to join our team in Amazon's Data Center Operations. In this role, you will be responsible for interacting with stakeholders across Spain and EMEA, ensuring seamless communication and collaboration.


  • Barcelona, Barcelona, España N26 A tiempo completo

    **About the Opportunity**We are seeking a highly skilled Data-Driven Business Growth Specialist to join our Grow & Engage business domain at N26. In this role, you will play a pivotal part in growing our customer base and memberships business.**Key Responsibilities:**Support the creation and refinement of segment strategies, enabling informed decision-making...


  • Barcelona, Barcelona, España Glovo A tiempo completo

    Company OverviewGlovo is a fast-growing multi-category app connecting millions of users with businesses, couriers, and local restaurants. We operate in over 1500 cities across 23 countries, revolutionizing the way people connect with their everyday needs.Job DescriptionWe are seeking an experienced Partners Operations Regional Senior Analyst to join our...


  • Barcelona, Barcelona, España Glovo A tiempo completo

    Unlock Business Growth with Data-Driven InsightsGlovo is revolutionizing the way people connect with their everyday needs, and we're seeking a skilled Data-Driven Partnerships Manager to join our regional Partners team.About GlovoWe're a fast-growing multi-category app connecting millions of users with businesses, couriers, and local restaurants, grocers,...


  • Barcelona, Barcelona, España Dow Jones & Company, Inc. A tiempo completo

    Job SummaryWe are seeking a skilled Data Operations Specialist to join our team at Dow Jones & Company, Inc. This is an exciting opportunity to optimize product operations and drive continuous process improvements.ResponsibilitiesAnalyze complex processes and develop streamlined workflows to enhance efficiency and productivityImplement new tools, systems, or...


  • Barcelona, Barcelona, España Amadeus A tiempo completo

    Join Amadeus as a Data Driven Product Specialist and contribute to the success of our business by maximizing the outcome of Agile teams. Your goal will be to provide the best value to our customers through effective product backlog management.About the RoleThis is an exciting opportunity to work with a talented team in a fast-paced environment, utilizing...


  • Barcelona, Barcelona, España Td Synnex Europe Services And Operations S.L.U. A tiempo completo

    Job Title:Software Operations Procurement SpecialistAbout the Role:We are seeking a highly skilled Software Operations Procurement Specialist to join our team at Td Synnex Europe Services And Operations S.L.U. in Barcelona. As a key member of our Software Operations department, you will be responsible for managing procurement activities for software vendors...


  • Barcelona, Barcelona, España Amazon A tiempo completo

    At Amazon, we're working to be the most customer-centric company on earth. Our Operations team is at the heart of what we do, delivering hundreds of thousands of items each day and fulfilling customer orders from all over the world.A Data-Driven Operations Analyst will have the opportunity to support our Operations team to improve and monitor Customer...