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Customer Program Manager

hace 2 meses

Madrid, Madrid, España Celonis A tiempo completo

**About Celonis**

Celonis is the global leader in Process Mining technology and a fast-growing SaaS firm. We believe that data and intelligence should be at the core of business processes, and we're looking for a talented individual to join our team.

**The Team**

In this newly established role, you will be part of the VE Program Management Team, contributing to the next chapter of our growth. As a Customer Program Manager, you will be at the heart of our strategic decision-making, gaining unparalleled insights into our business and driving its execution.

**The Role**

As a Customer Program Manager, you will be responsible for crafting and driving programs across various organizational realms, centered in Value Engineering but extending to Product, Sales, Strategy & Operations, Finance, Ecosystem, Services, and beyond. Your journey with us will equip you with essential business operator and entrepreneurial skills, as you develop strategies, chart program courses, and spearhead their execution.

**Key Responsibilities**

  • Enable and shape data-driven decision making for our management team
  • Design and conceptualize strategic programs, including data analysis
  • Lead and oversee program execution from inception to completion
  • Coordinate and guide all involved parties in their respective streams
  • Take ownership of specific streams, ensuring their success
  • Identify and mitigate potential risks to ensure smooth program delivery
  • Report to our executive management on program progress and outcomes

**Requirements**

  • Outcome-oriented mindset with a strong sense of ownership
  • Exceptional stakeholder management skills with the ability to lead by influence
  • Proven experience in effective and efficient project management
  • Strong foundation in data analysis & modeling
  • Excellent communication and presentation skills
  • Ability to work in a fast-paced, dynamic environment and resilience in the face of changing priorities

**What You'll Gain**

  • Deep strategic involvement: Be at the heart of strategic decision-making with unparalleled insights into its shaping and execution
  • Broad organizational impact: Craft and drive programs across diverse organizational realms, directly influencing Celonis' trajectory and strategic outcomes