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Account Management Associate

hace 1 mes


Madrid, Madrid, España Cigna A tiempo completo

About the Role:

We are seeking a highly motivated and driven individual to join our Account Executive Team as an Account Management Associate.

As an Account Management Associate, you will be responsible for supporting the European-based Client Managers in all aspects of account maintenance, ensuring maximum effectiveness of internal administrative processes and communication to guarantee optimum service to the client.

Your Key Responsibilities:

  • Pro-actively manage and negotiate renewal for our book rated portfolio by executing annual renewal strategy.
  • Develop and maintain strong relationships with an assigned portfolio of clients, by pro-actively engaging in regular communication by email or telephone.
  • Take the lead in day-to-day enquiries for assigned portfolio working with internal stakeholders to resolve in agreed timelines.
  • Gather and analyse claims data.
  • Database Management, ensuring all relevant details are recorded accurately.
  • Facilitate the renewal process in conjunction with the Client Management team.
  • Participate in client visits to the European Service Centre and occasionally accompany the Client Managers to Client Meetings.

What We Offer:

As a valued member of our team, you will enjoy a competitive salary and benefits package, as well as opportunities for professional growth and development.

At Cigna, we are committed to creating a diverse and inclusive work environment that values and respects the contributions of all employees.

We are an equal opportunity employer and welcome applications from qualified candidates of all backgrounds.