Veterinary Diagnostics Expert

hace 4 días


Madrid, Madrid, España Zoetis A tiempo completo

Job Overview



We are seeking a highly skilled Veterinary Diagnostics Expert to join our team in Tenerife, Spain. As a key member of our sales force, you will be responsible for providing onsite support to veterinary practices, laboratory research, and veterinary academic settings.



Job Summary



The successful candidate will have a strong background in veterinary medicine or a related field, with excellent communication and interpersonal skills. They will be responsible for generating sales by calling on existing customers, self-generated prospects, and all potential animal health or research opportunities within their designated region.



Main Responsibilities




  • Maintain high level of expertise with the evolving portfolio of products, services, pricing, competition, market, and industry trends.
  • Develop and maintain account plans in collaboration with Veterinarians, ATMs, ABMs, and Dx coordinators.
  • Responsible for identifying, quantifying, qualifying, tracking, and evaluating Veterinary Practice performance; and for facilitating, developing, designing, and implementing clinic workflow processes that improve overall customer experience with our products and services.
  • Evaluate customer information and call reports through the CRM system.
  • Align activities and account plans to marketing programmes and management direction in line with the Solution Selling model.
  • Analyse and interpret actual and potential territory/customer sales and growth opportunities to support delivery of sales targets.
  • Develop mutually beneficial and productive long-term partnerships with our customers based on high-quality account plans.
  • Implement bespoke customer solutions utilising all available resources including products, value-add services, Veterinarians, and Business Consultants.
  • Work with the Dx Coordinator, Dxs, BUM, ABM, ATM, and AM teams to identify and report opportunities in customer accounts as well as new opportunities through referrals from existing customers.
  • Deliver call activity in accordance with agreed KPIs to achieve the required coverage and frequency with identified target customers.
  • Respond to requests for onsite technical support, providing prompt and accurate technical assistance, troubleshooting, and resolution of complex system problems for veterinary clinics, laboratory research, and veterinary academic settings.
  • Provide clinics with guidance, instruction, and training on our product line and services to increase productivity and performance through formal and informal presentations.
  • Monitor any staff changes and ensure new staff members are trained within 8 weeks of joining the practice.


Requirements




  • Bachelor's degree preferable in Veterinary, Biology, or any other medical or scientific specialization.
  • Relevant technical/clinical experience in the veterinary, medical, or scientific industry is essential and has a knowledge of veterinary practice purchasing and operations processes.
  • Experience of providing training/coaching to groups/individuals.
  • Native language Spanish and highly valuable proficient in English.
  • Current passport and valid driving licence.
  • Able to use standard business software and communication tools.


Salary Information



We offer a competitive salary of €60,000 - €80,000 per year, depending on experience, plus benefits package and bonus scheme.



About Us



Zoetis is a leading animal health company dedicated to improving the lives of animals and the people who care for them. We are committed to delivering high-quality products and services that meet the evolving needs of veterinarians, farmers, and pet owners around the world.



Location



This role is located in Tenerife, Spain, and requires frequent travel within the designated region.



How to Apply



Please submit your application, including your resume and cover letter, to [insert contact information].



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