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Dutch Speaking Customer Support Specialist
hace 2 meses
We zijn op zoek naar een gepassioneerde en professionele klantenservice medewerker die graag anderen helpt. Als klantenservice medewerker bij Webhelp Spain zul je een belangrijke rol spelen in het leveren van topklantenservice aan onze klanten.
Verantwoordelijkheden- Help klanten via telefoon, chat en e-mail met vragen over bestellingen en producten
- Werkt samen met andere teamleden om klantvragen op te lossen
- Streeft naar een topklantenservice en werkt volgens de voorgeschreven procedures
- Werkt samen met andere afdelingen om klantvragen op te lossen
- Ontwikkelt zichzelf en zijn kennis van onze diensten, procedures en producten
Je zult werken in een dynamische en plezierige omgeving, omringd door toegewijde en deskundige collega's. Je zult werken in een modern en ruim kantoor in Benalmádena-Málaga.
Wat wij bieden- Competitief salaris van €17.500 bruto per jaar, plus tot €1.800 bruto per jaar aan bonussen
- Betaalde opleiding en vakantie (4 weken + 4 losse dagen per kalenderjaar)
- Volledig Spaans contract vanaf dag één (waardoor je onmiddellijk alle voordelen hebt binnen de Spaanse overheidssystemen)
- Wisselende werktijden: maandag tot vrijdag shifts tussen 08:00 en 18:00, op zaterdag van 09:00 tot 17:00 (minstens twee vrije weekenden per maand)
- Mogelijkheden voor verdere professionele ontwikkeling en groei