Operations Manager, Central Logistics
hace 2 días
Amazon Logistics (AMZL) is revolutionizing the way it executes route planning, labor planning, and last-mile delivery experience. As an Area Manager, you will lead a team to drive performance and ensure standard processes are followed for all daily tasks. Your responsibilities will include building processes, systems, and mechanisms to schedule tens of thousands of packages across multiple Delivery Stations daily.
Key Responsibilities:- Manage daily operations of the team, ensuring all required tasks are executed on time, adhering to standard practices.
- Monitor and report on daily and weekly performances, identifying trends and gaps in performance metrics.
- Execute best practices that improve customer, cost, and delivery partner outcomes.
- Develop processes and systems to achieve metrics, often requiring scrappy solutions to temporarily overcome technical limitations.
- Create and drive scalable standard work that enables remote support of a complex business area.
- Proactively identify and lead process improvement initiatives through quantitative analysis and data-driven decision making.
- Has knowledge and experience in direct-to-customer fulfillment operations as well as excellent technical, problem-solving, and communication skills.
- Experience defining projects, collecting requirements, designing process solutions.
- Forward thinker, with an ability to manage high levels of ambiguity and thrive on change.
- Qualifications in Engineering, Operations, or related fields.
- Excellent written and verbal communication skills in English; ability to communicate effectively and build partnership relationships with both agency management representatives and their delivery providers.
- Experience with performance metrics and process improvement with demonstrable problem-solving skills and analytical skills.
As an Area Manager at Amazon Logistics, you will have the opportunity to work in a fast-paced and dynamic environment, driving innovation and excellence in operations. You will be part of a team that is shaping the future of logistics and delivery, and your contributions will have a direct impact on customer satisfaction and business growth.
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Barcelona, Barcelona, España Engineeringuk A tiempo completoAbout the RoleWe are seeking a highly skilled Program Manager to join our Central Operations team in EU. As a Program Manager, you will be responsible for driving standardization across EU, improving last mile cost and Delivery Service Providers (DSP) Experience for Amazon Logistics (AMZL) EU.Key ResponsibilitiesResponsible for EU DSP Payments programs to...
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