Business Operations Specialist
hace 1 semana
**Job Summary**
Mygwork, an inclusive employer and a member of the LGBTQ+ business community, is seeking an experienced and self-directed Business Operations Specialist to join our team. As a key member of our Global Operation Services Team, you will work closely with Practice Management and Business Operations teams to drive business growth and scalability.
**Key Responsibilities**
- **Opportunity Pipeline Analysis**: Collaborate with Practice Managers to drive current and accurate updates, ensuring maximum available capacity to staff customer engagements.
- **Staffing Optimization**: Work closely with practice managers to assess staffing needs across all engagements, based on each project's requirements, and optimize the staffing process around skill set/capability and location.
- **Time Card and Expense Entry Compliance**: Drive timely entry of billable time and expenses across the engagement teams, ensuring compliance with company policies.
- **Stakeholder Management**: Act as a business partner to Professional Services leadership team and executives, providing insights to help shape the strategy of the business.
- **Business Planning**: Establish business rhythm and cadence, leading meetings through deliverables, outcomes, and actions, and own agenda development and track follow-up actions.
- **Analytics**: Establish baseline metrics and analytics, collaborate with leadership team to track and report all key performance indicators against annual, quarterly, and monthly goals.
**Requirements**
- Experience in business operations, cloud services, or a related field.
- Strong analytical and problem-solving skills.
- Excellent communication and stakeholder management skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
**What We Offer**
- A dynamic and inclusive work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
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