Order to Cash Director

hace 3 semanas

Madrid, Madrid, España Msd A tiempo completo
Job Title: Associate Director, Order To Cash

We are a research-driven biopharmaceutical company dedicated to inventing medicine and vaccine innovations that make a difference for patients across the globe.

The Order to Cash (OtC) Associate Director is responsible for overseeing the end-to-end process in the OtC area, ensuring all transactional activity is properly recorded and compliant with country statutory and tax requirements.

Key Responsibilities:
  • Manage a team that coordinates the entire order-to-cash process, including order management, billing, credit, collections, and dispute resolution.
  • Ensure all audit support and controls are executed in a timely fashion with accuracy.
  • Interact with customers to resolve issues with a high level of customer service.
  • Manage pricing issues and Sales Deals.
  • Coordinate approval of new/changes to Customer Master Data.
  • Partner with process owners and Shared Services (GBS) to identify strategies to drive efficiencies through continuous improvement opportunities.
  • Ensure accurate revenue recognition analysis.
  • Maintain complete and accurate standard operating procedures and related internal control documentation.
  • Lead and mentor the Order to Cash team, ensuring high performance and fostering a collaborative and goal-oriented team environment.
Requirements:
  • Degree in Business Administration, Accounting, or Finance.
  • Minimum of 5 to 8 years of experience in a finance or accounting department of a multinational company required.
  • Minimum of 3 years of experience leading a team of Order to Cash professionals preferred.
Skills:
  • Business-level English and Spanish (speaking and writing) required.
  • Familiarity with US GAAP preferred.
  • Solid financial background with experience in accounting processes.
  • Problem-solving and analytical skills with a proactive management style to implement new processes.
  • Experience using SAP desired.
  • Strong knowledge of business processes supported by transaction processing capabilities.
  • Ability to work independently, capable of handling multiple projects and deadlines simultaneously.
  • Strong communication, interpersonal, and analytical skills required.
  • Intermediate to Advanced PC skills (MS Office) and analytical tools (Power BI) required.
  • Demonstrated commitment to education and professional development.

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