Senior Director, Order to Cash Operations

hace 2 semanas

Madrid, Madrid, España Merck A tiempo completo
Job Description

We are a research-driven biopharmaceutical company with a mission to invent medicine and vaccine innovations that make a difference for patients across the globe.

The Order to Cash Associate Director is responsible for overseeing the end-to-end process in the Order to Cash area, ensuring all transactional activity is properly recorded and compliant with country statutory and tax requirements.

The primary activities include:

  • Managing a team that coordinates the entire order-to-cash process, including order management, billing, credit, collections, and dispute resolution.
  • Ensuring all audit support and controls are executed in a timely fashion with accuracy.
  • Interacting with customers to resolve issues with a high level of customer service.
  • Responsible for pricing and managing pricing issues and Sales Deals.
  • Coordinating approval of new/changes to Customer Master Data.
  • Partnering with process owners and Shared Services (GBS) to identify strategies to drive efficiencies through continuous improvement opportunities.
  • Ensuring accurate revenue recognition analysis.
  • Maintaining complete and accurate standard operating procedures and related internal control documentation.
  • Leading and mentoring the Order to Cash team, ensuring high performance and fostering a collaborative and goal-oriented team environment.

Qualifications

Degree in Business Administration, Accounting, or Finance. Minimum of 5 to 8 years of experience in a finance or accounting department of a multinational company required. Minimum of 3 years of experience leading a team of Order to Cash professionals preferred.

Skills Required

Business-level English and Spanish (speaking and writing) required. Familiarity with US GAAP preferred. Solid financial background with experience in accounting processes. Problem-solving and analytical skills with a proactive management style to implement new processes. Experience using SAP desired. Strong knowledge of business processes supported by transaction processing capabilities. Ability to work independently, capable of handling multiple projects and deadlines simultaneously. Strong communication, interpersonal, and analytical skills required. Intermediate to Advanced PC skills (MS Office) and analytical tools (Power BI) required. Demonstrated commitment to education and professional development.

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