Senior SaaS Tooling Operations Manager

hace 12 horas


Valencia, Valencia, España Roche A tiempo completo

Roche is a pioneer in the field of healthcare, fostering diversity and inclusion to address the unique needs of diverse communities worldwide. As a leading global pharmaceutical company, we recognize the importance of inclusive practices in delivering exceptional care. Join us in shaping the future of healthcare by leveraging cutting-edge technology. We seek an accomplished Senior SaaS Tooling Operations Manager to play a pivotal role in our organization's tool management and administration. In this dynamic position, you will be co-responsible with another senior administrator for overseeing the Atlassian suite and other essential platforms such as Slack, GitHub, JetBrains, Okta, and SauceLabs. Key responsibilities include managing, configuring, and administering these tools to ensure seamless functionality and user satisfaction. This involves user management, including access, permissions, and security settings for various platforms. You will also customize and evaluate Jira plugins to optimize effectiveness, create automation processes, and manage migrations to maintain operational efficiency. Additionally, you will collaborate with stakeholders to establish and manage Slack channels, handle application requests, provide timely support, and update internal webpages and wikis with process information. To measure the success of our tooling ecosystem, you will set up KPIs and track operational metrics.

You are a highly motivated self-starter with a passion for technology and a strong desire to learn. You thrive in dynamic environments and are driven by lean and agile principles to achieve positive outcomes. As a team player with excellent communication skills, you excel in engaging with diverse stakeholders and addressing their needs swiftly. Your qualifications include a university degree or equivalent in Computer Science, Engineering, or a related discipline, along with experience in multicultural environments and cultural awareness. A proven track record of successfully administering and managing collaboration tools, coupled with strong understanding of user management practices and system integrations, makes you an ideal candidate for this role.

This position requires technical expertise in administering the Atlassian suite, other collaboration tools, and experience in user management and system integrations. If you are looking for a challenging and rewarding opportunity that leverages your skills and passion for technology, please consider joining our team at Roche. Based on industry standards, we estimate the salary for this role to be between $120,000 and $180,000 per year, depending on your level of experience and qualifications.



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