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Senior Vendor Relations Manager
hace 2 meses
Job Purpose: As a Senior Vendor Relations Manager, you will act as an independent business partner towards our production teams, helping them meet client deliveries by identifying and sourcing suitable language vendors and/or individual resources for AI projects. You will manage the resource pool, negotiate rates and capacity, manage mandatory documentation and checks, while working with our internal database to ensure our production teams have the right resources to process all incoming work.
About RWS Group: RWS Group is a leading provider of language solutions, connecting clients with the world's largest linguistic network, including over 1,600 in-house translators and over 29,000 freelance specialists, whose cultural and technical expertise underpin 24/7 service provision in over 80 countries.
Key Responsibilities:
- Engage existing vendors on AI projects, including qualification, contracting, onboarding, and performance management.
- Act as an experienced business partner providing vendor solutions to internal teams responsible for delivering AI-related tasks to clients.
- Act as the first escalation point for internal stakeholders and suppliers.
- Ensure each allocated project is provided with the best possible solutions considering price, profile requirements, availability, and service, using internal databases.
- Ensure all required information is entered into information systems and is always up-to-date with current vendor details.
- Communicate and directly interact with suppliers, answer queries, and provide support if needed.
- Collaborate to define the supply chain strategy and build suitable partner strategies for assigned projects.
- Influence the way we work and share ideas on how to improve both existing and future processes.
- Collaborate on company-wide initiatives related to supplier management.
Requirements:
- At least 4 years of Supply Chain experience from a role related to vendor management/sourcing or similar combined with relevant industry experience (ideally related to AI & data services).
- Experience in a client-facing role is a plus.
What We Offer: As a Senior Vendor Relations Manager, you will have the opportunity to work with a leading provider of language solutions, collaborate with a talented team, and contribute to the success of our clients.
