Senior Vendor Relations Manager

hace 4 semanas


Madrid, Madrid, España Mygwork A tiempo completo


This role is with RWS, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.

Please do not contact the recruiter directly.



Job Purpose:

As a Vendor Relations Manager – Senior, you will act as an independent business partner towards our production teams, helping them meet client deliveries by identifying and sourcing suitable language vendors and/or individual resources for AI projects.

You will manage the resource pool, negotiate rates and capacity, manage mandatory documentation and checks, while working with our internal database to ensure our production teams have the right resources to process all incoming work.

Furthermore, you will also be involved in setting our overall sourcing strategies and related improvement initiatives, working closely with colleagues from vendor management, language quality assurance, and other production teams.

As a senior team member, you'll also act as back-up to the Team Lead in certain matters and help train and develop more junior team members.


Key Responsibilities:

Your primary task will be to engage our existing vendors on AI projects, including qualification, contracting, onboarding, and performance management.

You will act as an experienced business partner, providing vendor solutions to internal teams responsible for delivering AI-related tasks to clients.

Act as the first escalation point for internal stakeholders in RWS and for suppliers.

Ensure each allocated project is provided with the best possible solutions, considering price, profile requirements, availability, and service, using internal databases.

Ensure all required information is entered into information systems and keep them up-to-date with current vendor details.

Communicate directly with suppliers, answer queries, and provide support if needed.

You will collaborate to define the supply chain strategy and build suitable partner strategies for assigned projects.

You will have the opportunity to influence the way we work and share your ideas on how we could improve both our existing and future processes.

You'll collaborate on company-wide initiatives related to supplier management.

As a senior team member, you will also train and develop others.


Requirements:

At least 4 years of Supply Chain experience from a role related to vendor management/sourcing or similar, combined with relevant industry experience (ideally related to AI & data services).

Experience in a client-facing role is a plus.

Excellent command of spoken and written English, with other languages as a plus.

Advanced-level user of Excel, Word, Outlook, PowerPoint.

Strong communication, negotiation, and presentation skills.

Ability to work independently while delivering on set objectives.

Ability to make decisions and stay organized when involved in multiple projects at the same time.



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